Operations | Monitoring | ITSM | DevOps | Cloud

Deciding between on-premise vs. cloud solutions is one of the biggest IT infrastructure choices businesses face today. Both options come with their own advantages and trade-offs. The right choice depends on your company’s needs, resources, and long-term growth plans. In this guide, we’ll break down the key differences between on-premise and cloud-based network management, covering factors like cost, security, scalability, and ongoing management.

If you run IT operations for a managed service provider (MSP), you know you’ve got to work with a lot of different customers, each of whom presents a unique set of challenges to your ability to deliver the services that you offer. These customers expect flawless service delivery—and often, you’re asked to deliver that despite the limitations of your own IT infrastructure. But don’t fret.

Switching network management solutions can be a scary proposition, even when the system you have isn’t working well. After all, network management is the cornerstone of visibility, security, and IT operations, and if something is working “well enough” today, then leadership can be change-averse. However, sticking with a network management platform that isn’t a good fit for your environment can lead to waste, administrative overhead, visibility gaps, and reduced network reliability.

Outsourcing IT management to a managed service provider (MSP) has given countless organizations the freedom and confidence to make a real impact, even if they have little to no knowledge of IT. With experts keeping an eye on things and also looking out for cyberthreats, businesses are free to focus on what they do best.

IT and security teams have been on parallel tracks for years—each with its priorities, each speaking a slightly different language. IT focuses on uptime and performance, while security zeros in on risk mitigation and threat defense. Alignment has improved, but as cyber threats grow more sophisticated, IT and security leadership must continue working in lockstep.

The unified endpoint management market is expected to grow by 22.4% between 2023 and 2030. This is due in large part to the continuing shift to remote and hybrid work models. Even now, 90 percent of organizations say they cannot manage all their endpoints. With a more mobile workforce, more laptops, tablets, and smartphones are being used on company networks than ever before. Some of these mobile devices are personal devices doing double duty as work tools.