Operations | Monitoring | ITSM | DevOps | Cloud

Synthetic monitoring empowers developers to stay ahead of potential problems by simulating real user actions. This guide breaks down how it works, its benefits, and how you can use it to keep your web applications and APIs performing at their best.

Application slowdowns or outages interrupt the user experience and web performance. This significantly impacts brand reputation, leading to customer churn and a heavy dent in the competitive edge. This is where Application Performance Monitoring (APM) comes in. APM tracks application performance to ensure a positive user experience. Real User Monitoring (RUM) and Synthetic Monitoring are two approaches to analyzing your app’s performance and the digital experience they provide.

Want to learn more about the best synthetic monitoring tools in 2024? You’ve come to the right place. Synthetic monitoring refers to the process of using a software to test and evaluate the functionality of an application or a website. By following a script, synthetic monitoring mimics the behavior of a user, navigating through pages or filling out forms.

As businesses strive to reduce waste, contain costs, and boost profits in today's hyper-competitive tech ecosystem, increasing launch speeds has become critical. The faster and smarter you launch, the quicker you reap the rewards. In fact, in 2018, over 46% of dev teams used agile project methodologies to hack their launchpad and create more streamlined pipelines. But, while many organisations are nailing the 'speed' part of launches, few have taken steps to optimise the delivery value stream.

In 2024, customer experience will be the biggest driver of success. While the business world glances at the financial horizon with worried eyes, finding ways to retain users, capture new leads, and create meaningful, long-lasting brands is more critical than ever. According to Forrester, the ROI of customer experience is 9,900%. For most businesses, the value of user experience is apparent—lower costs, improved loyalty, higher satisfaction, and a higher overall LTV.

If APRA regulates you, then you must keep up with the rules. These rules include CPS 230, consolidating several existing Prudential Standards into one that applies to operational risk management. The goal is to help you keep your business resilient to operational risks and disruptions in various areas. This, in turn, protects you and your customers from risk preserves your reputation and ensures that people do not experience financial hardship.

With the release of Microsoft Teams 2.0 and the Classic Teams client nearing its EOL (end of life), we were eager to explore the changes that Teams 2.0 brought about. Today we will look into the new features and architecture of Teams 2.0 as well as provide insight into the changes and improvements to the CloudReady Teams Messaging and Teams AV sensors.