Operations | Monitoring | ITSM | DevOps | Cloud

The hard part of AI root cause analysis is no longer the model

Every few weeks someone tells me root cause analysis is a solved problem now: pipe your telemetry into an LLM, let it tell you what broke. I wish it were that easy. After years on this, I think "can AI do RCA?" is the wrong question, because doing RCA with an LLM is really two separate jobs, and the answer is different for each. They break in completely different ways, so it's worth pulling them apart.

Autonomous Worker Agents: AI Agents in Your Pipelines | Harness Blog

AI is writing more of the code. Software delivery, the work between writing code and running it in production, is where most of the day still goes. Building, testing, scanning, deploying, remediating, and operating still require the same, if not more, effort as before AI. Today, we're introducing Autonomous Worker Agents for software delivery: the platform for enterprises to build and safely run AI agents that handle the work between writing code and shipping it to production.

Unlocking efficiency with Merge Queues in Bitbucket Cloud now GA

Earlier this year, we launched Merge Queues in open beta to help teams automate, sequence, and validate pull request merges. During the beta period, we incorporated feedback from hundreds of teams to improve reliability and simplify configuration. Today, we are excited to announce that Merge Queues is generally available for Standard and Premium plans on Bitbucket Cloud.

Telegram Lead Generation Funnel: From Channel to Customer

Telegram has evolved far beyond a messaging application. Today, it is a powerful customer acquisition channel that helps businesses attract, qualify, nurture, and convert prospects inside a single ecosystem. As competition on traditional advertising platforms continues to increase, many companies are turning to Telegram to build direct relationships with potential customers and create more efficient lead generation funnels.

How to Choose a Cloud Migration Partner in New Jersey: What IT Leaders Need to Verify

A failed cloud migration does not announce itself in advance. Data loss, extended downtime, misconfigured security controls, and compliance gaps surface during or after the move, when reversing course is expensive and the business is already affected. For New Jersey organisations in financial services, healthcare, legal, and manufacturing, the stakes are high enough that choosing the right migration partner is at least as important as choosing the right cloud platform. The hard part is separating providers who can execute a migration cleanly from those who can describe one convincingly.

Ray-Ban Meta Glasses and the Expanding Wearable Technology Ecosystem

Wearable technology is no longer limited to step counters and fitness trackers. It has grown into a wider ecosystem of smartwatches, earbuds, rings, health monitors, and smart glasses that help people stay connected without always reaching for a phone. That shift is one reason Ray-Ban camera glasses fit into a much bigger conversation. They are not just eyewear with a camera built in. They represent a growing move toward technology that feels more natural, more personal, and easier to use throughout the day.

How to Prevent Cash Theft and Skimming in Your Business

Every business that takes cash or cards is a target, even when nothing has gone wrong yet. Money tends to leak out quietly: a few notes missing from the till, a cloned card at the terminal, and a slow drain that only surfaces when the numbers stop matching. Most of it is preventable with a handful of steady habits. Here is how to protect both your drawer and your customers.

Created Data-Driven Operations: Tech Systems Behind Restaurant Success

Modern kitchen management requires extreme precision to maintain daily service standards. Floor managers track multiple operational metrics to keep kitchen stations moving smoothly throughout busy shifts. Every single dining shift brings unique tracking demands that can overwhelm team members. Digital infrastructure helps commercial kitchens maintain high food quality without dropping the ball on service speed.