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The latest News and Information on Service Reliability Engineering and related technologies.

Introducing Levitate: 'uplifting' your metrics woes because self-management sucks like gravity

Managing your own time series database is painful. We’ve moved from servers to services, and yet, monitoring metrics data is primitive. Our managed time series database powers mission-critical workloads for monitoring, at a fraction of the cost.

SRE Report 2023: Are we Aligned? Yes. No. Maybe.

Each year of the SRE Report, there’s a trend or anti-pattern that leaps out and makes us pause and reflect. Last year, for example, we found a huge drop in global toil levels. With the whole world working from home for a full year, it made sense that global toil levels would drop, right? But this year, despite the great reopening underway, toil levels dropped even further - it's a paradox, one which no doubt will require its own scrutiny.

Lessons from the CircleCI Security Incident

In some respects, security and reliability are competing priorities. Security controls may reduce reliability, and responding to security incidents may require mission-critical systems to be paused or shut down until they're secure. The recent security incident involving CircleCI, however, shows that it's not always necessary to choose between prioritizing security or reliability.

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SLA Vs SLO: Tutorial & Examples

Service level agreements (SLA) and service level objectives (SLO) are increasing in popularity because modern applications rely on a complex web of sub-services such as public cloud services and third-party APIs to operate, making service quality measurement an operational necessity for serving a demanding market. This article focuses on the similarities and differences between SLAs and SLOs, explains the intricacies involved in implementing them, presents a case study, and finally recommends industry best practices for implementing them.