7 Business Messages That Need More Than a Send Confirmation
Some business messages carry legal or financial weight, and knowing that the email left your outbox tells you very little about whether that weight actually landed. Delivery receipts confirm that a server accepted the message, which falls a long way short of confirming that the right person received it, opened it, or got hold of it inside the window a contract or a statute allows. When a disagreement surfaces eighteen months later, nobody asks whether you meant to send something. They ask what you can show about when it went out and who took it in.