Operations | Monitoring | ITSM | DevOps | Cloud

Online Brand Protection: Protecting Your Enterprise in an Interconnected World

The digital landscape offers unprecedented opportunities for businesses to connect with customers globally. With just a few clicks, a brand can reach new markets, build communities, and establish a significant presence. However, this interconnected world also presents a new frontier of risks. The very platforms that enable growth can also be exploited by malicious actors who seek to profit from a company's hard-earned reputation. Protecting your brand online is no longer a secondary concern; it is a critical component of a modern business strategy.

Resolve's Agents of IT podcast - Ep. 1 - Pat Calhoun at Espressive - AI in IT: A Combined Operation

Welcome to the very first episode of Agents of IT, the podcast for IT leaders accelerating the shift to Zero Ticket IT! For our inaugural episode, Sean Heuer (CEO) and Ari Stowe (COO) sit down with Espressive founder Pat Calhoun to discuss why agentic AI and intelligent orchestration are the superhero duo that teams need to meaningfully transform IT. This is a conversation that tech leaders looking to shake things up won't want to miss.

How to Automate Away Access Request Tickets for Good | The Zero Ticket IT Video Series with Resolve

Access requests: they’re one of the most common (and frustrating) tickets clogging up IT service desks. In this episode of the Zero Ticket IT Video Series, we show you how Resolve + RITA handle access requests end-to-end without opening a single ticket. Request access via Teams, Slack, or your portal RITA checks internal policies Grants pre-approved access instantly Notifies the user No manual routing. No delays. No ticket.

Speed vs Security? In DevSecOps, You Can Have Both

Speed vs security has long been treated as an impossible choice: move fast and risk instability, or stay safe and fall behind. For DevOps, DevSecOps, and Governance, Risk, and Compliance (GRC) leaders, that tension often plays out between the demand to ship updates quickly and the need to maintain airtight security and compliance.

What is Automated Incident Response

While writing our 2024 recap, we found that teams handled over 2.2 million new incidents. Critical incidents alone tripled, increasing from 3,000 in 2023 to 9,200 in 2024. Dealing with such a large volume of incidents is not an easy task. And dealing with them manually is definitely not easy. Your valuable time goes into routine tasks like creating tickets, setting up war rooms, and notifying stakeholders. These keep you from fixing the actual problem.

How to Successfully Implement Promotion Management Software in 2025

The number of consumer goods companies used in trade promotions in 2025 is nearly a quarter of their revenue. However, studies indicate that as many as 60 percent of such promotions are never even reviewed, due to poor measurement and the diffusiveness of processes. This is fixed with a promotion management software: it automates, analyses, and optimizes all promotional cycle steps. In its absence, companies may lose millions in untraceable expenses, lost budgets, and poor campaigns. Now, we will discuss how modern businesses can implement this transformative tool.
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How Right-Sizing Ephemeral Environments Reduces Cloud Costs

Ephemeral environments supercharge development velocity-but if left unchecked, they can quietly drain your cloud budget. The answer? Right-sizing: a strategy that tailors resource allocation to real-world usage. Done right, it can slash cloud expenses by 30% to 70%. Let's dive into how this works-and why more teams are making it part of their CI/CD pipelines.

The Journey to Zero Ticket IT with Agentic Automation

See how RITA, Resolve’s intelligent AI agent, instantly resolves IT issues before they become tickets. In this live demo, you'll get a front-row seat to how RITA automates routine service desk requests, helps technicians troubleshoot faster, and brings the Zero Ticket IT vision to life. Hosted by Ian Coppock and demoed by Derek Pascarella, this is automation in action.