SAP operations teams are increasingly required to support new initiatives within their businesses, while keeping the lights on throughout the existing landscape. In a world where time is a scarce resource, this can be a challenging balancing act. Too often teams are far closer to losing their balance than they would like (or than the business would like to hear).
At Avantra, our customers trust us to keep their business operations based on SAP running smoothly. I have written in the past about the importance of SAP security, and how I believe that in the next few years, SAP risks becoming an attack vector for hackers. It should come as no surprise that security is an area in which Avantra has invested significantly since I became CEO.
SAP’s products, technology and development are rapidly changing. Once focused on on premise applications, SAP’s focus on rapid innovation in cloud technologies brings exciting, transformative change to your business. But it has also upended the way these new business critical applications need to be supported and administered.
What makes the Avantra platform incredibly powerful for our customers is the ability to extend the standard checks and automations available with your custom business logic. While Avantra has an opinion of the key things to monitor in your landscape, we often hear of our customers building business critical checks and automations to extend Avantra and add features to look after the things your business cares about.
SAP is one of the most business critical enterprise applications. As a result, keeping it secure is a top priority for managed service providers. In the last year SAP has notified its customers of multiple high risk vulnerabilities, through its SAP HotNews email alerts, which require urgent patching – but the challenge for MSP clients is to know “do these impact me?”
We all know the importance of managing our SAP landscape to ensure our systems are stable, secure and legally compliant. Most of us manage this primarily through the information we receive from SAP HotNews.
