Downtime is unavoidable, and incidents happen. Organizations need to be rapid and transparent in communicating incidents with their customers. Lack of timely communication can jeopardize the entire incident management process and increase user frustration. This guide provides rich insights into what incident communication is, why it's important, and best practices for effective incident management. What is an incident, and why is incident communication important?

Is your business ready to not only withstand but also thrive during digital disruptions? Today's business landscape heavily relies on digital technologies and online services. Digital resilience has become a critical concept to ensure business continuity and safeguard data.

Virtualization involves creating multiple virtual instances on a single physical server, allowing for efficient utilization of hardware resources and isolation of workloads. Businesses prefer a virtual environment as it can be tailored to meet specific security and performance requirements, and it provides numerous customization. The concept of virtualization became accessible after the emergence of VMware, a cloud computing virtualization platform for hosting complex architecture effortlessly.

The transition from traditional on-premises IT infrastructure to the public cloud has brought substantial relief to IT decision-makers and sysadmins. Since many organizations use Microsoft Windows as their preferred operating system, Microsoft Azure has become the public cloud provider of choice automatically owing to a familiar GUI and Active Directory sync.

Is it only us, or have you also felt that you cannot do much with just Monitor Group (MG)? If the feeling is mutual, we are on the same page. Your ops engineer might have felt that MG restricts the ability to perform IT automation. For an ops engineer, how easy it is to handle incidents depends on how frequently MG status alarms are received. Enter Site24x7 Health Checks.

AWS Lambda monitoring best practices Site24x7's AWS monitoring tool for AWS Lambda enhances real-time visibility into your Lambda functions. It monitors the health, efficiency, and log details of your Lambda functions. Site24x7 provides effective management of serverless operations by gathering statistics on function engagement, code execution duration, and anomalies, enhancing the performance of your AWS serverless functions.

AWS EC2 Monitoring- Guidance Report recommendations Getting visibility into your Amazon Web Services (AWS) Elastic Compute Cloud (EC2) instances is a challenge. Site24x7 enables you to enhance your visibility into AWS EC2 instances, consolidating all information in a unified location. You can replace the isolated monitoring approach for EC2 instances by combining instance metadata with system-level metrics. This allows for effective monitoring of your dynamic AWS EC2 environment.

Happy World Sysadmin Day 2023 Sysadmins are often the last resort when your office system crashes or when the network slows to a trickle. Every July, on the last Friday, professionals worldwide express their gratitude and celebrate our IT heroes, our sysadmins. On July 28, 2023, we thank sysadmins for what they do best: monitoring our IT systems and ensuring they are constantly up, fast, and secure.

Edge computing and fog computing are technological advancements gaining traction in a hyper-connected world. Being close to the source, edge computing enables data collection and processing at the fastest possible speeds. Instead of sending all the data to a remote cloud location through the internet with latency, edge devices store and process most of it onsite and pass the heavy lifting to the central cloud to achieve the quickest turnaround.

It's a typical day at work, and you're at your productive best. Just as you think you'll complete your task before the deadline, the network goes down. Sound familiar? However, at the other end are waiting customers who have items in their shopping cart, but are unable to complete transactions; potential prospects who want to try out a demo of your app, but now have doubts; and long-time loyal patrons who find the all-too-frequent interruptions frustrating..