AWS services have faced many outages in the past and the impact of these outages is well known in the tech world. Multiple AWS services are affected during such scenarios, which drastically impact customers and businesses. When business-critical applications are hosted on AWS, it becomes necessary for businesses to adopt fool-proof methods to avoid outages. An outage can be a wake-up call for enterprises to create business continuity plans and implement a solution to monitor AWS health.

The Lambda Telemetry API empowers users to integrate monitoring and observability tools like Site24x7 with their Lambda functions. Site24x7 is an AWS-reviewed Lambda Service Ready Program Partner and is announced as a launch partner in AWS Lambda Telemetry API feature release. Customers, AWS partners, and the serverless community can use the Lambda Telemetry API to receive telemetry streams from the Lambda service, including function, extension logs, and metrics coming from the Lambda platform.

Arthur Conan Doyle's Sherlock Holmes famously said, "You see, but you do not observe." Collecting application logs exhaustively and interpreting them to support business objectives are two different things. Application logs, also called app logs, event logs, and audit trails, are automatically generated records of computational events in IT environments.

Before we jump into cloud cost optimization, let us address the elephant in the room. Businesses are moving to the cloud but are struggling with unpredictable cloud bills. If you are a business owner who has moved to the cloud recently, you need to understand each cloud touchpoint and get a transparent view of your cloud services. When it comes to cloud cost optimization, there are many tools and techniques that organizations can adopt. Most of these can only take you so far.

AIOps (artificial intelligence in IT operations) in monitoring refers to the convergence of artificial intelligence, machine learning, and data analytics to make IT monitoring a responsive, intelligent, and agile business function. AIOps is not an alternative to DevOps but a great partner to it that provides intelligent insights when integrated with every stage of the cycle.

Sysadmins, short for system administrators, serve as a crucial subset of IT engineers and support staff and are often under-appreciated. Sysadmins are the lynchpins that provide continuity, performance, and security to the systems that connect every corner of the world. When COVID-19 scattered large workforces in offices across small home office networks, organizations relied on their sysadmins more than ever before to maintain work processes.

On June 21, 2022, the US-based global content delivery network (CDN) provider and security company Cloudflare suffered an outage at 6:27 UTC that lasted until 7:42. The outage was caused by a network configuration error that affected 19 of Cloudflare's data center locations — Amsterdam, Atlanta, Ashburn, Chicago, Frankfurt, London, Los Angeles, Madrid, Manchester, Miami, Milan, Mumbai, Newark, Osaka, São Paulo, San Jose, Singapore, Sydney, Tokyo.

Customer retention is critical. Studies show that acquiring a new customer is five to 25 times more expensive than retaining an existing one. On top of this, a marginal increase in customer retention can yield increases in revenue up to 95%. Customers spend a lot of time interacting with businesses online and their user experience can have a major impact on how they view a company. One bad user experience can send a customer into the arms of a company's competitor.

In part one of our PHP logging blog series, we discussed what logging is and covered the basics of creating logs in PHP applications using the PHP system logger. While the PHP system logger automatically records critical events like errors in code-execution, a more customized logging setup can be achieved using PHP functions. For part two, let's look at the basics of creating custom error logs by calling PHP functions.

With copious amounts of data getting added across online platforms, safeguarding data and ensuring a secure environment are concerns among business entities. To offer a secure and reliable service, you need to identify loopholes, implement preventive measures to thwart attacks, and ensure customer data privacy. You need a valid Secure Sockets Layer (SSL) certificate to secure your online presence.