Operations | Monitoring | ITSM | DevOps | Cloud

Tracking your website’s exit and bounce rates will give you insight into how your audience engages with your website and the user experience they receive. This information will enable you to make data-driven decisions on performance-related improvements, ensuring your website functions at its optimal capacity. In this article, we explain exactly what exit rates and bounce rates are, the differences between them, and why you should track them.

This is the 3rd article in our Orange Matter series on AI by Design IT professionals must trust their tools. When it comes to artificial intelligence (AI) solutions, trust is built on several factors, such as the adoption of privacy and security practices and safeguards against algorithmic bias. In this article, we explore the third principle of our AI by Design framework and discuss how SolarWinds navigates transparency challenges to cultivate user trust in our AI systems.

In today’s fast-paced IT environment, having robust and reliable remote support software is non-negotiable. That’s where SolarWinds Dameware Mini Remote Control (MRC) steps in. This comprehensive guide delves into what Dameware MRC is, how to use it, its pricing structure, and how to download it. Whether you’re an IT professional looking for an efficient way to support end users or an organization aiming to enhance its remote support capabilities, this article has got you covered.

Dameware Remote Support (DRS) is a valuable tool for IT professionals seeking to streamline support services. This article covers its features, pricing structure, download instructions, and how it compares to Mini Remote Control. Let’s dive into the world of remote IT support with Dameware.

Shrinking resources pose formidable challenges in today’s enterprise environment, with almost half (46%) of CIOs reporting their budgets will stay flat or shrink in 2024. Across diverse sectors, budget constraints threaten to profoundly impact IT teams' ability to deliver high-quality services. In the first of our four-part series tackling the needs of IT pros today, we explore approaches to turn cost management from conservative penny-pinching to a strategic lever for driving growth.

SolarWinds has launched AI by Design, a set of guiding principles for integrating artificial intelligence (AI) into our IT management solutions. In the third article in our series exploring this dynamic framework, we’ll examine how SolarWinds places Accountability and Fairness at the center of our strategy for ethical AI. Let’s get started.

A while back, we covered how to check your Windows IIS and Loggly logs to view the source of a DDoS attack, but how do you know when your network is under attack? It is not efficient to have humans monitor logs every day and every hour, so you must rely on automated resources. Automated DDoS monitoring gives your security team more bandwidth to focus on other important tasks and still get notifications should anomalies happen due to a DDoS event.

Dameware is a powerful IT and remote support solution that simplifies support processes and boosts productivity. This article dives deep into what Dameware is, its ownership, usage, security, compliance, connectivity, platform compatibility, pricing, and how to download it.

Remote support tools such as Dameware Remote Everywhere (DRE) are now crucial in the fast-paced IT environment. This article provides an overview of DRE, how it works, its pricing structure, and how it stands out from competitors like LogMeIn.