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Delivering a Successful Microsoft Teams User Experience - Microsoft MVP, Nick Cavalancia

Think delivering Microsoft Teams service to your users is simple? Microsoft MVP Nick Cavalancia lists all of the factors at play in delivering a successful Teams user experience. Spoiler alert: most of them have nothing to do with Microsoft.

How to spot issues in Microsoft Teams - even if users don't open tickets.

The latest release of Martello Vantage DX includes new data rich dashboards to monitor Microsoft Teams performance including actionable insight into call volume, top ten affected users, locations, and meetings. See how you can quickly spot Microsoft Teams performance issues with our latest release.

Operator Connect vs Direct Routing: Getting the Most from Microsoft Teams PSTN Functionality

Organizations already heavily reliant on Teams for its collaboration and communication capabilities are using either Phone System, Operator Connect or Direct Routing functionality for PSTN connectivity.