Operations | Monitoring | ITSM | DevOps | Cloud

How to Create an Easy-to-Navigate Employee Portal | SolarWinds Service Desk

The SolarWinds Service Desk Employee Portal is a one-stop shop for employee service needs. Employees can reach out to the IT team by submitting a ticket or via chat, access contact information they need during office hours, and search for existing solutions to any problem at hand 24/7. By customizing your portal’s layout and navigation around your employees’ needs, you better enforce their habit of using the portal when they need to communicate with your team or other service providers in your organization.

There's More Than One Way to Monitor Database Performance - SolarWinds Lab Episode #96

In this episode of SolarWinds Lab™, Head Geeks™ Kevin Kline and Thomas LaRock will show you the basics of database monitoring using free features within Microsoft® SQL Server® like Extended Events and SQL Agent Monitoring. Then they'll show you how to extend and amplify your database performance monitoring effectiveness with SolarWinds products Server & Application Monitor, Database Performance Analyzer, SQL Sentry, Database Performance Monitor, and Database Insights for SQL Server.

How to Integrate SolarWinds Service Desk with Dameware Remote Everywhere

SolarWinds Service Desk and Dameware Remote Everywhere are our powerful, affordable, and scalable ITSM solutions designed to integrate to help IT pros streamline support from incident to resolution. By combining the power of Service Desk and Dameware Remote Everywhere, IT teams can streamline support, helping improve Mean Time to Resolution (MTTR), minimize employee downtime, and maximize the value IT delivers to the organization.

Deeper Visibility Into Complex Devices | THWACK Livecast Series Session #2

During this THWACK® Livecast series, we'll highlight SolarWinds network management tools designed to help IT professionals navigate increasing complexity with easy-to-use unified solutions. Attendees will learn how to leverage SolarWinds tools to communicate clearly and concisely to management, end users, or even ISPs.