Learn 3 ways Health IT Pros can deliver a seamless end user experience when clinicians and medical staff are using their EHR system (Cerner, Epic, MEDITECH, Allscripts) on Citrix or VMware Horizon.

Watch to learn how SSI, a Platinum Level Citrix provider, uses Goliath’s software to troubleshoot Citrix and Google Chromebook issues to; isolate root cause and resolve quickly, document the fix action to prove resolution to their customers and end users, and prevent future issues with threshold-based alerts.

In this “Ask the Expert” session we will be talking with Citrix CTP, George Spiers, who will answer your questions around: How can you prove root cause is due to a user's home WIFI, behavior, or an issue within the virtual infrastructure? How do you find root cause of slow logons or poor session performance? And how can you report on remote worker productivity?

Learn how software with embedded intelligence and automation can help IT Pros isolate and prove root cause of remote worker performance issues on Citrix or VMware Horizon.

Learn how Goliath can help you better document the end-user productivity experience for your home workers using Citrix or VMware Horizon with: end-user productivity and activity reports, experience reports tracking logon speeds and other KPIs, overall IT performance for host, VMs, and storage.

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Citrix CTP, Alexenader Ervik Johnsen, answers questions on “how to troubleshoot Citrix is slow” when employees are working home. Goliath also shows how to use software and prove when home WIFI or user behavior is root cause of poor performance.

Learn how Goliath offers a single console where you can view key performance metrics from your Hypervisor Host (VMware vSphere, Citrix Hypervisor, Microsoft Hyper-V), Virtual Machines, Applications, Operating Systems and Physical Devices. You will learn how to: Identify performance bottlenecks within your virtualized infrastructure. Deploy remediation actions, both manual and automatic, to resolve issues before end users are impacted, and report on key metrics to foster collaboration across IT teams, vendors, management, and end-users.

Hear vExpert, Johan van Amersfoort and Goliath explain how to monitor and troubleshoot: logons are slow and drill down into the various stages to identify if the root cause is within the client validation, authentication, group policy processing, profile loading, or interactive session stage. Session performance is slow and determine if the core issue is with session network latency, server TCP load, or within the presentation layer negatively impacting PCoIP/BLAST round trip times, and new VDI implementations and migrations enabling admins to anticipate and prevent end-user performance issues leveraging embedded intelligence and automation.

Learn how Goliath Technologies can help you: anticipate performance issues to avoid impacting remote users, troubleshoot and resolve issues quickly when they do occur, and document fix actions and foster collaboration with vendors, IT counterparts, management, and end users to prevent future issues.