Braintree, MA and Philadelphia, PA – Sept 3, 2020 – IntraSystems, Inc., a Citrix Worldwide Partner of the Year, and Goliath Technologies, a Citrix Ready partner offering end-user experience monitoring and troubleshooting software, announced their new strategic partnership.
The COVID-19 pandemic has disrupted how every business on the planet works. Remote working has become the new normal, and IT needs to adapt quickly to support this somewhat new way of working. I say new way of working, but it isn’t actually new at all in the grand scheme of things. People have been working outside of the office, such as from home or other public places, for many years now.
IPhiladelphia, PA and Los Angeles, CA – August 25, 2020 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, and Automai, specialized in application monitoring, today announced their partnership to extend Goliath’s solution to provide visibility into users’ experiences working within applications.
Terralogic is a USA based software and IT services company with expertise in IoT, Cloud, DevOps, Citrix, App development, Cybersecurity and more. They turned to Goliath because their Citrix Architects were spending too much time troubleshooting basic Citrix end-user experience issues around slow logons, applications failing to launch, and overall slow performance. They needed a solution that would enable their Level 1 Service Desk to resolve more issues on their own, avoiding escalations.