Operations | Monitoring | ITSM | DevOps | Cloud

Recently InfluxData announced SQL support in InfluxDB Cloud, powered by IOx. Users can now use familiar SQL queries to explore and analyze their time series data. The SQL support was introduced along with the usage of Apache Arrow. Apache Arrow is an open source project used as the foundation of InfluxDB’s SQL support. Arrow provides the data representation, storage format, query processing, and network transport layers. Apache Flight SQL provides a method for interacting with Arrow via SQL.

Previous versions of eG Enterprise limited the eG Manager integration to a single ITSM system such as ServiceNow ITSM, Autotask, JIRA or others. This limitation was particularly cumbersome for SaaS and MSP (Managed Service Provider) deployments where each tenant/customer may have had their own preferred ITSM system. Our latest release lifts this restriction. ITSM integration can now be done for a specific Organization, Organizational Unit, or even User.

Slack is a popular messaging and communication platform used for work, study, groups, and communities. According to Techjury, more than 10 million people used Slack every day in 2022, and 43% of Fortune 100 businesses are paying for Slack subscriptions. On July 21, 2021, Salesforce completed its purchase of Slack for $27.7 billion and announced plans to make Slack an operating unit under Salesforce.

Instrumenting your code is essential to understanding your system’s performance and diagnosing issues as they arise. Traditionally, this was accomplished using proprietary vendor libraries, causing major lock-in. Enter OpenTelemetry. OpenTelemetry is an open-source project that provides a set of APIs, SDKs, and integrations for instrumenting code.