A new year has started and I've been pondering my hopes and dreams for the year to come. In the world of SRE, observability is the most prominent pillar of my work. So, I decided to drill into the topic of observability and what I'd like to see happen in the industry in 2023. Rather than focusing on any tool, technology, or methodology, I'lll be exploring concepts that can be broadly applied in any organization.

Every Citrix VAD/DaaS engineering team is responsible for a healthy Citrix VAD or DaaS deployment (yes also DaaS). But the most important task is providing great user experience. Is the team sure end users are actually getting that great user experience? Can they prove it? Are they going to be alarmed immediately whenever they are not and find the root cause quickly? Does the team know which users are affected.

We are thrilled to kick start 2023 with an exciting announcement: Slight Reliability is now a part of SquaredUp! Keep reading to learn how this partnership began, in an exclusive interview snippet with our CEO Richard Benwell and Slight Reliability host Stephen Townshend.

Every Citrix engineer knows it is quite a burden to install, configure and update monitoring agent software on Citrix VDA machines as this requires you to create and deploy new master images every time you need to deploy a new agent version. While it requires some manual actions, the SCOM platform does natively support monitoring through agentless managed devices which you can onboard with the SCOM discovery wizard.

The Citrix HDX Teams Redirection Service is part of the Citrix Virtual Desktop Agent software since version 1906. The service runs on a VDA machine (single- or multi-session) and provides redirection services which offload audio, video and screensharing in Microsoft Teams for optimizing the user experience for Microsoft Teams when used within the VDA.