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SCOM

The latest News and Information on Service Center Operations Manager and related technologies.

Combining AWS and Prometheus with OpenTelemetry

In the realm of data and complex scenarios, we humans naturally gravitate towards visualizing things as entities with attributes, rather than just raw data. Consider the phrase, “The response time on our Ad Generation service has increased.” It immediately resonates with the audience supporting the service.

What's new in SquaredUp: 2023 June - Dec highlights

As 2023 draws to a close, we’re celebrating a full year since the release of SquaredUp Cloud – our revolutionary observability portal for product, engineering, and IT teams. In the last six months, we’ve packed in a ton of product improvements, including new visualizations, even more out-of-the-box dashboards, and a fast growing suite of pre-built plugins.

NiCE Active 365 Management Pack for Microsoft SCOM

Monitoring Microsoft 365 is crucial for maintaining a secure and efficient digital workspace. It enables real-time tracking of user activities, ensuring compliance with security protocols and identifying potential threats or anomalies. Continuous monitoring helps in the early detection of issues, preventing downtime and data loss, while also providing insights for optimizing system performance.

NiCE VMware Management Pack for Microsoft SCOM

Monitoring VMware environments is crucial for maintaining optimal performance and ensuring seamless operations within an organization. It provides real-time visibility into the health, performance, and utilization of virtualized infrastructure, enabling proactive identification of potential issues before they impact critical systems.

NiCE VMware Management Pack for Microsoft SCOM | Use Case

Monitoring VMware environments is crucial for maintaining optimal performance and ensuring seamless operations within an organization. It provides real-time visibility into the health, performance, and utilization of virtualized infrastructure, enabling proactive identification of potential issues before they impact critical systems.

NiCE Oracle Management Pack for Microsoft SCOM

Monitoring Oracle databases is crucial for maintaining optimal performance, identifying potential issues, and ensuring data integrity within an organization. It allows real-time tracking of database health, performance metrics, and resource utilization, enabling timely interventions to prevent downtime or performance bottlenecks. Additionally, monitoring helps in detecting and addressing security threats, ensuring compliance with industry standards and regulations.

Gartner IOCS replay: Achieving unified observability with data mesh

The single pane of glass is perhaps the most enduring and elusive goal of enterprise IT operations teams. When we polled our customers a couple of years ago, out of 184 respondents, 99% of them rated it as important to their business – with 64% indicating “extremely important”. The shared dream is to have: But unfortunately, the single pane of glass has become a bit of myth.

How to measure engineering team health

At SquaredUp, we have been debating how the senior leadership team can monitor the ‘health’ of our engineering teams. To do this, we decided to create a dashboard that could represent this for a team – but first, we needed to figure out what to measure. Our goal was to better understand our teams to inform which actions to take to support them and make them a happier and more productive bunch.