NiCE VMware vSphere Management Pack 6.2
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Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on Service Center Operations Manager and related technologies.
Notes from the Field: Understanding "Lost connection" LAS activations in Citrix Virtual Apps and Desktops
With the transition from file-based licensing to the License Activation Service now complete, many Citrix administrators are spending more time in the Citrix Cloud licensing portal. As organizations continue to operate and troubleshoot LAS-based Citrix Virtual Apps and Desktops environments, it becomes increasingly important to understand what the licensing dashboard is actually showing.
Connecting Ticketing Systems to Microsoft SCOM
Microsoft SCOM (System Center Operations Manager) remains a widely used enterprise monitoring platform due to its deep integration with Windows, hybrid-cloud support, and extensible management packs. However, the value of SCOM is fully realized only when its alerts seamlessly flow into ITSM or ticketing systems. This ensures incidents are created, routed, and resolved efficiently.
Getting started with Microsoft Defender dashboards
Microsoft Defender does a great job protecting you and your organization from online threats. It is constantly working to detect and collect security data so you don’t have to worry about falling behind on incidents and vulnerabilities. The Defender portal can also provide great insights into that data, but connecting it to the rest of your stack is difficult.
Webinar: Beyond SCOM - Your dashboards, your journey
Many organisations have built their monitoring on SCOM and SquaredUp Dashboard Server, and built it well. But the modern IT estate has moved on. Cloud services, SaaS platforms and new toolsets are now part of the picture, and the monitoring strategy needs to keep pace. The challenge isn't starting over, it's extending what you already have without throwing away the investment you've made.
Microsoft SCOM Reporting Deep-Dive
Join us for a practical session on SCOM Reporting and reporting alternatives.
Sponsored Post
Why Custom Management Packs Really Matter in Microsoft SCOM
Monitor precisely. Report confidently.
Webinar: Beyond HaloPSA - Build the MSP dashboard you've always wanted
HaloPSA is the operational backbone for many MSPs. But when your reporting is limited to what the built-in tools can surface, you end up exporting data, building manual reports, or switching between your PSA, RMM, and other tools just to answer basic questions. In this webinar, our DevRel Engineer, Dan Watts, shows you how to build live SquaredUp dashboards directly on top of HaloPSA, pulling in data from your RMM and other tools alongside it. The result is a single, real-time view of the metrics that matter most to your team and your clients.
Analysing Claude Code telemetry with SquaredUp - diving deeper
In our previous article we looked at the basics of: In this article, we are going to take a deeper dive into some of the complexities of configuration as well as some of the nuances of analysing Claude telemetry. Before we dive into the code, let us just remind ourselves that our telemetry pipeline looks like this: That is, we are emitting Claude Code telemetry to an OpenTelemetry Collector. The telemetry is then exported to an Application Insights endpoint and stored in Log Analytics tables.
Web API plugin spotlight
A brief introduction to SquaredUp's Web API plugin.