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SCOM

The latest News and Information on Service Center Operations Manager and related technologies.

Want to be able to work even faster and smarter? Download Discovery 1.5, live today!

Our ServiceNow Discovery Connector extends your ServiceNow discovery sources into SCOM, allowing you to leverage the rich management pack discoveries and wide SCOM agent deployment to populate your CMDB with everything from servers and devices to databases, clusters, and services. All with no extra agents, so you are up and running in minutes not months! Our latest version also brings with it some new features.

We've just launched Alert Sync 1.5 and it's even more functionally fantastic than before!

So, what shiny new functionality have we added for you to enjoy? As well as all the great stuff Alert Sync did before, you can now benefit from even more features: Wait Rules allow an incoming SCOM alert to be held for a specified period of time; before being evaluated against Incident Creation rules. This is really useful for those incidences when a SCOM alert might open and close itself in quick succession (like a CPU usage threshold monitor).

Cookdown Alert Sync Wait Rules Explained

From Cookdown Alert Sync 1.5 onwards, the SCOM connector for ServiceNow allows you to hold alerts for a period of time before deciding whether to create an Incident in ServiceNow for them or not. This is great for preventing alerts from port flaps or CPU utilization spikes from being raised as Incidents. We call this functionality "Wait Rules" and this video explains how they work

Why remote workers need a dashboard

Over the last few days, most of us have been getting to grips with this new, albeit temporary, norm of remote working. At SquaredUp, we’ve always been able to work like this as all of the tools we use day-to-day are SaaS products or hosted in Azure, but while we’ve always had the right tools, we’ve never actually had to experience everyone being out of the office at the same time.

Release of our OpsLogix SCOM ServiceNow Incident Connector

We are proud to announce that our SCOM ServiceNow Incident Connector has now been published in the Azure Marketplace. The OpsLogix SCOM ServiceNow Incident Connector enables you to bring service desk and monitoring data together. It provides a bi-directional connection between SCOM alerts and ServiceNow incidents.

We've teamed up with Apajove to capture their expertise in SCOM

We’re teaming up with SCOM Experts, Apajove, to bring you a ‘tuning pack’ for our fantastic, but also FREE EasyTune download, allowing you to tune an entire management pack in a matter of minutes. The Apajove tuning pack is live on our community store now and incorporates the tips and trick of the trade, which they use in their own SCOM deployments everyday; many of which have taken root in the work of the notorious Kevin Holman.