Operations | Monitoring | ITSM | DevOps | Cloud

I’ve learned a lot about serverless in my first full year at Stackery after joining from the Ops-focused automation company, Puppet. I’ve learned how to deploy rich CMS-backed web applications in a serverless way, how to cast incantations using CloudFormation’s intrinsic functions, but most of all I’ve learned that there’s a lot to learn in order to be successful in AWS.

Mutual of Enumclaw, a 100-year-old insurance company from Washington, modernized their policy processing system in order to reduce TCO and focus on their software and customers - not infrastructure. However, they realized serverless development still presents many DevOps challenges like environments, workflows, documentation and local development.

Last year, we released native tracing for AWS Lambda through Datadog APM to provide deep visibility into serverless functions and surface performance issues such as cold starts and errors, without any added latency. But Lambda functions are only one piece of the puzzle in a rapidly growing serverless ecosystem, which includes message queues, data streams, notification services, and more.

When using services created by other people, it’s often neither obvious what they mean, let alone how to fix them. One of these error messages you might see when using Amazon API Gateway is “encoding not enabled”. The first question here is, what kind of encoding does this error message refer to? The first thought might go into the video or audio encoding direction and lead to a dead-end since you probably didn’t send any audio or video files.