Operations | Monitoring | ITSM | DevOps | Cloud

Healthcare

The incident resolution mandate of telehealth and telepharmacy providers in the age of Covid-19

The incident management challenges of a pandemic-driven world & how to overcome them “While the safety and well-being of workers affected by COVID-19 is the first priority, companies will also triage other essentials, such as incident management and stakeholder communications.” (PWC) In a pandemic-stricken world that is consuming products and services over the internet, more than ever, there is a great strain on digital and connectivity systems.

Galileo and Splunk: Ensuring Patient Trust with Serverless Observability

When it comes to patient care, convenience and trust are critical to success. Healthcare startup Galileo prioritizes just that through technology that gives people 24/7 access to medical care and improves the dialogue between patients and their doctors. Galileo ensures uptime, minimizes latency, and reduces errors so patients get the help they need when they need it and can ultimately live better, healthier lives.

Improve Telehealth Patient Care with High Performing Virtual Workspaces Running on Citrix or VMware

Watch and learn how Goliath Technologies is helping health systems anticipate, troubleshoot, and document performance issues in order to deliver better user experiences across their EHR and virtual workspace environments.

Goliath Partners with Automai for App Performance Monitoring

IPhiladelphia, PA and Los Angeles, CA – August 25, 2020 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, and Automai, specialized in application monitoring, today announced their partnership to extend Goliath’s solution to provide visibility into users’ experiences working within applications.

Beyond the EHR: 3 Other Places Healthcare Organizations Need to Watch to Ensure HIPAA Compliance

With the state of the world today, healthcare facilities of all kinds and sizes are operating under a state of distress. Employees are working on the frontlines, while also having to manage low budgets for IT security, coupled with low resources and all the while having to manage legal and compliance issues on top of it. Sometimes there’s so much emphasis put on the primary platform where patient health information (PHI) resides, other parts of the network are overlooked to determine compliance.

Protecting Patient Data Through Strict Access Rights Management

The healthcare ecosystem is complex, and the diversity of the different departments and devices results in a multifaceted IT infrastructure that can be hard to manage. With increasing digitalization, healthcare institutions are also at increased risk of becoming victims of viruses, Trojans, and myriad other cyberattacks. The goal is usually to access the confidential data in the patient file for either financial purposes or malicious intent or damage the critical infrastructure itself.

Effective Communication Between Healthcare Professionals - Best Practices

Effective communication between healthcare professionals is critical for timely and effective operations. In a modern healthcare environment, communication technologies are critical for connecting healthcare professionals with other caretakers and healthcare entities, ensuring the best, most effective, immediate care to patients.