The Unique Reliability Engineering Requirements of Microservices
Although the fundamental concepts of site reliability engineering are the same in any environment, SREs must adapt practices to different technologies, like microservices.
Although the fundamental concepts of site reliability engineering are the same in any environment, SREs must adapt practices to different technologies, like microservices.
The “shared responsibility” model of the cloud puts most of the control with Microsoft, despite the MSP being responsible. As shown below, Microsoft puts very little responsibility into the hands of the customer (or, in your case, the MSP), which is why most MSPs stick to the basic onboarding-related tasks as their Microsoft 365 offering. But the customer’s reliance on Microsoft 365 has changed in the last 14 months… and so have their expectations.
Continuous integration seems like a smart choice, right? Why would anyone think that integrating your code into the product as soon as possible is a bad idea? Let me take you back to August 2000, when a fresh-faced young engineer was starting her first engineering role. She was given a desk, a computer, and a detailed project plan that included a release date three months in the future.