Operations | Monitoring | ITSM | DevOps | Cloud

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Understanding Jaeger - From Basics to Advanced Distributed Tracing

Jaeger has emerged as a crucial tool in the modern distributed systems landscape, offering powerful tracing capabilities that help organizations understand and optimize their microservices architectures. This comprehensive guide explores everything from basic concepts to advanced implementations, providing you with the knowledge needed to effectively implement and utilize Jaeger in your environment.

"Check Now" for instant status updates

We’ve just rolled out a new Check Now feature for Website and Ping monitors! This lets you manually check the current status of your monitor instantly, right from the admin board. Whether you’re monitoring a Website or using a Ping monitor, this option provides the most up-to-date status when you need it. To access the Check Now feature, simply go to your Monitors page, find the Website or Ping monitor you’d like to check, and click the three dots icon next to it.

Optimizing Kubernetes workloads with AI-powered monitoring

Kubernetes has drastically simplified application deployment. However, managing workloads in Kubernetes is a challenge because of their innate complexity and dynamism. Frequent bottlenecks and unpredictable application behavior can make managing Kubernetes workloads much harder. This has become simpler and lighter after the expansion of AI, which provides a more intelligent approach to managing and optimizing Kubernetes environments.

Introducing Custom Metrics

In 2024, there’s no shortage of tools to help engineering teams track team health, productivity, or efficiency. But the problem with those solutions has been two-fold. First, most only track “output” metrics, with no insight into what’s causing teams to ship slower, or resolve fewer incidents. Second, these tools lack flexibility in data inputs and metric definitions, preventing teams from building their own unique measures of excellence.

How to Track an IP Address: Tools and Methods Explained

Ever wondered how to track an IP address? You might be troubleshooting network issues or dealing with security threats. While this may sound technical, it’s more straightforward than you might think once you get the hang of the basic concepts and tools involved. In this article, we'll discuss how to track an IP address and cover tools and methods. Keep reading, and by the end, you'll be able to trace an IP address confidently.

Windows 10 End of Life: What It Means And How to Prepare

Windows 10 was first launched in 2015, and it’s been a reliable choice for nearly a decade, but big changes are on the horizon. Microsoft announced the Windows 10 end-of-life (EOL) on October 14, 2025. This adds up to the 2016 and 1019 MS Office suites reaching their EOL around the same timeframe. This transition will have far-reaching implications, particularly as Windows 10 remains the dominant operating system, installed on over 62% of computers, compared to Windows 11's nearly 30% share.

25 Key ITSM Metrics to Track Performance

IT Service Management (ITSM) has become integral to the success of many organizations. It allows businesses to streamline processes, enhance self-service options and customer satisfaction, and improve operational efficiency. However, to fully reap the benefits of ITSM, it’s crucial to track performance — and that’s where ITSM metrics come into play. By using the right ITSM metrics, you can evaluate how well your IT services align with business objectives and customer expectations.