Don’t Deprecate Your Digital Experience Visibility

At the beginning of 2019, it’s worth taking stock of IT Ops initiatives. One of the biggest takeaways from 2018 is that cloud adoption and the digitization of customer experiences are mainstreaming and it’s high time for IT Ops teams to catch up. A follow-on takeaway is that gaining visibility into these new domains is challenging. But is it possible to actually go backwards? Sadly, yes.

Web Performance Monitor – Monitoring the End-User Experience

Web application uptime is a must-have in your organization. Whether your applications are accessed inside or outside the firewall, your business depends on them being up, available, and performing optimally. Watch this short video and learn how Web Performance Monitor allows you to constantly monitor availability and response time from one location or locations around the globe. Find problems before your users do!
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Monitoring Citrix User Experience in Real Time: See What Your Users Are Seeing

User experience is the biggest and most important factor in determining the success of Citrix rollout in an organization. When end-users are happy with their virtualized applications and desktops, then everything is hunky dory and Citrix admins can focus on operations and maintenance. But when users are impacted due to, say, slow logons, session disconnects, slow screen refresh, etc., then as Citrix admins, you’d need to spend time troubleshooting the problem that is affecting user session access.

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How To Ensure Good End User Experience With Proactive Monitoring and Troubleshooting

As an IT pro, making sure that the end users have a good experience is one of the most important parts of the job. It’s so important in fact, that there are numerous tools available for monitoring the performance of end user sessions. In most cases, such monitoring tools work by examining a series of performance counters in an effort to quantify the end user experience. In reality, however, performance data and what the end users actually experience can be two very different things.

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4 Cloud Infrastructure Monitoring Best Practices To Enhance End User Experience

I’ve seen so many new types of infrastructure technologies impact the performance of the modern data center. All-flash technologies help consolidate systems, virtualization helps to deliver powerful workloads to a variety of users, and even convergence has helped remove legacy from the data center. Most of all, these solutions are all coupled with the cloud to really help an organization become agile and much more efficient.