Most businesses rely on communication and collaboration tools like email, Zoom, Teams, etc. So, staying connected over a reliable network can go a long way to increase efficiency and security in the day to day business. A corporate network that connects geographically dispersed users, from areas that could be anywhere in the world, is called an Enterprise WAN. Every enterprise has special use cases for certain network designs that meet the specific needs of the individual business.

In our last post on Catchpoint’s 2020 CIO New Normal Survey we talked about how COVID-19 is driving a “reverse industrial revolution” that is fueling a mass exodus from America’s biggest (and most expensive) cities. This week, we focus on a more pragmatic set of findings: the IT lessons that we can learn from those American enterprises that have fared the best during the COVID-19 pandemic.

Digital experience monitoring is only effective if incidents are detected immediately and the data aids in quick root cause analysis and resolution. To track the availability, reachability, performance, and reliability of each component in the application delivery chain, different teams within an organization, use multiple tools. Each of these tools generate huge volumes of data that can make it difficult to gain any meaningful insight or even to correlate relevant KPIs.

On August 30th CenturyLink/Level3 faced major IP outages across its Global Network. This incident adversely impacted all their customers, ISPs, and other digital services around the world.

Digital shopping has exploded over the last few months to levels no one could have planned for. Any kind of performance issue can negatively impact an eCommerce site and cause a drift in loyalty, bounce rates to go up and user conversions to go down. Not to mention how outages or slow page loading impacts employee productivity.

The COVID-19 pandemic has turned our world upside down. Unemployment has soared, entire industries have been impacted, and schools have been shut down. However, one huge change has remained under the radar. We’re on the cusp of witnessing the death of cities as we know them. To understand why let’s rewind to 1870: the start of the industrial revolution in the United States. Industrialization drove people from rural communities to cities.

The shift to working remotely has made communication and collaboration tools, such as Zoom, Slack, and O365, an indispensable part of an employee’s workspace. Employees are no longer working within an office network where employee experience was reliable and more or less guaranteed. Instead, they are relying on their local ISP network to connect to everything and anything work-related and this has brought in a lot of vulnerabilities in an otherwise stable and secure workspace.

Takehan Technologies builds, operates, and innovates software for a variety of European and North American businesses – such as those in online gaming and fintech. The Singapore-based software consultancy has decades of experience in the Asia Pacific region. The digital landscape of the region has more or less been challenged by the policies and unique web ecosystem built and supported by China.