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SRE

The latest News and Information on Service Reliability Engineering and related technologies.

DevOps/SRE Model: Bursting the Developer's Bubble. Here's the CTO Perspective.

Many organizations are transitioning toward a DevOps operational model, where software developers are responsible for operating the applications they develop, instead of a centralized IT operations group. In this “CTO Perspective” interview we talk to BigPanda’s CTO Elik Eizenberg about the challenges in that transition, and what it takes to make it easier. Lean back and watch the interview, or if you prefer reading, take a few minutes to read the transcript.

Ask an SRE Panel Talk

Our SRE Leaders Panel series gathers leading minds in the SRE and resilience community to share their insights. In this edition, we are so excited to have an amazing all-women panel who will be diving deep into testing in production: The event will consist of 40 minutes of roundtable discussion with Shelby and Talia facilitated by Blameless' Staff SRE Amy Tobey, followed by 20 minutes of Q&A from the audience. This is an open and candid discussion so come with your questions. We look forward to seeing you there!

This is your Guide for Implementing SRE in NOCs

Network Operation Centers, or NOCs, serve as hubs for monitoring and incident response. A NOC is usually a physical location in an organization. NOC operators sit at a central desk with screens showing current service data. But, the functionality of a NOC can be distributed. Some organizations build virtual NOCs. These can be staffed fully remotely. This allows for distributed teams and follow-the-sun rotations. NOC as a service is another structure gaining in popularity.

SRE Leaders Panel: Testing in Production

Blameless recently had the privilege of hosting some fantastic leaders in the SRE and resilience community for a panel discussion. Our panelists discussed testing in production, how feature flagging and testing can help us do that, and how to get managers to be on board with testing in production. The transcript below has been lightly edited, and if you’re interested in watching the full panel, you can do so here.

SRE + Honeycomb: Observability for Service Reliability

As a Customer Advocate, I talk to a lot of prospective Honeycomb users who want to understand how observability fits into their existing Site Reliability Engineering (SRE) practice. While I have enough of a familiarity with the discipline to get myself into trouble, I wanted to learn more about what SREs do in their day-to-day work so that I’d be better able to help them determine if Honeycomb is a good fit for their needs.

How to Build Your SRE Team

As you implement SRE practices and culture at your organization, you’ll realize everyone has a part to play. From engineers setting SLOs, to management upholding the virtue of blamelessness, to marketing teams conducting retrospectives on email campaigns, there’s no part of an organization that doesn’t benefit from the SRE mentality.