Operations | Monitoring | ITSM | DevOps | Cloud

How to avoid the biggest mistake in your MSP sales process

This month, I have been delivering a three-part Boot camp series focused on the MSP Sales process. MSPs that I have been speaking with lately, have been telling me that they are starting to gain success with their marketing, and are increasing the volume of leads they are generating. However, they are also telling me they’re struggling with how to move those leads through the sales process and converting them into new, signed, Managed Services contracts at the end.

All I want for Christmas is...no more phishing emails!

It’s the holiday season again, which means family gatherings, good food, and plenty of toasts. It also means a lot of online activity—buying gifts, getting promotional offers, booking deliveries—all of which mean a continuous flow of emails sent to your personal and business accounts. With so much going on, even experienced users can accidentally fall prey to one of the many “hooks” that cybercriminals are putting out there.

Governance, Risk and Compliance for MSPs in 2023

RedLin Murphy, N-able’s head of Governance, Risk and Complaince, as well as Dave MacKinnon, N-able’s Chief Security Officer discuss current and upcoming regulations that do or could impact MSP’s, what you can do to prepare for these things as cyber governance continues to at both the state and federal levels.

How to Position Your MSP as a Value-Add Partner

The market has shifted. Buyers of Managed Services today are better educated than they were 5 years ago, and MSPs now find themselves in an extremely competitive marketplace. Tackling this challenge requires reframing the conversations your business is having away from tech-heavy towards the value you can bring to the business. In this N-able Partner webinar N-able Head Nerd, Stefanie Hammond, and Patrick Layton, Vice President of Managed IT Services at Impact Networking discuss.

Windows 8 EOL and Windows 10 21h1 EOS, what do they mean for you?

Microsoft has announced that Windows 10 21h1 will go in End of Servicing (EOS) on December 13, 2022, and a month later, on January 10, 2023, they will put Windows 8 in End of Life (EOL)—Windows 8.1 End of Life will also occur on the same date. What does this mean for you as an MSP or internal IT team… should you care? The short answer is “probably”.

The Economics Behind Cloud-First Data Protection

If you’re still reliant on legacy local-first backup, you may not fully realize the financial impact of old-school image backup on your business. In today’s cloud-first world, it’s time to take a look at a modern cloud-first approach to data protection as a service. This webinar will walk you through the hidden (and not so hidden) costs of continuing to manage backup using either an image-based software product (like Veeam) or an integrated appliance (like Datto). We’ll do the math to show you a more cost-effective alternative.