Operations | Monitoring | ITSM | DevOps | Cloud

InvGate

Ryan Ogilvie's Only Step to ITSM Success: Learn From Practice

Nov 17, 2023 By Manuela Aggio In InvGate
While theoretical knowledge provides an understanding of useful concepts and frameworks, practice is key for IT Service Management (ITSM) success. More often than not teams find themselves working in intricate real-world scenarios, where they need an agile and hands-on approach to manage IT services effectively.
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InvGate

A Year in Review - And What's in Store For InvGate in 2024

Nov 8, 2023 By Liliana Gary In InvGate
We come to the close of yet another year, and as every year we take stock of our triumphs and learnings. The rapid pace at which 2023 has unfolded is almost surreal, like it went by too quickly but at the same time left a huge amount of lessons and accomplishments. As I pause to reflect on this transformative year for InvGate, a sense of immense pride and optimistic anticipation for the future washes over. Indeed, 2023 has been a remarkable year for InvGate.
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Speed up Software Compliance Audits With InvGate Insight's New Module

Nov 6, 2023 By InvGate In InvGate
InvGate Insight has a brand new Software Compliance module to help you avoid legal or financial fines and costly downtime and, at the same time, improve their software resource allocation. With it, you can quickly see: In a nutshell, this module leverages data from the contracts logged on your instance and combines it with the reported software usage in your environment. As a result, you can run an internal software audit in seconds to understand if you're in compliance with license agreements or if something needs attention.
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InvGate

What is Shadow IT - And How to Detect it?

Oct 30, 2023 By Desirée Jaimovich In InvGate
One of the biggest causes of concern to IT departments across the globe is shadow IT. Uncontained, it can cause duplication, unnecessary costs, and compliance issues. To manage and mitigate risks, IT managers need to understand what shadow IT is, its risks, and how organizations can proactively address them. In this regard, IT Asset Management solutions incorporate capabilities that help organizations implement protection measures and build a culture of cybersecurity.
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Building an Equipment Checkout System With InvGate Insight

Oct 30, 2023 By InvGate In InvGate
Checking out equipment is essential for schools, universities, and other industries that loan assets temporarily on a regular basis. And even though there's dedicated software for this, you can use your ITSM and ITAM tools to check in and out equipment — and thus avoid having to purchase yet another tool. You can see how to build an automated workflow on InvGate Service Desk to forget the headaches of loaning hardware.
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Detect Shadow IT And Keep Unauthorized Assets Under Control

Oct 27, 2023 By InvGate In InvGate
Shadow IT refers to systems, software, applications, SaaS services, hardware, or mobile devices used within an organization without the IT department's explicit approval, oversight, support, or knowledge. Initially, it focused on hardware assets, but it has evolved to include SaaS applications (SaaS sprawl). Even though shadow IT has a few benefits, it also poses significant risks to organizations, such as.
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InvGate

How to Use ITAM Software as Your Equipment Check-Out System? [Video Tutorial]

Oct 25, 2023 By Brenda Gratas In InvGate
An equipment check-out system is a lifesaver for any organization. This is especially true for sectors like education, healthcare, mining, and construction, where the need to loan and track numerous assets is a priority. But what if there’s a way to take that system even further? Utilizing IT Asset Management (ITAM) software as your equipment check-out system brings your organization a whole new level of efficiency and control.
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InvGate

Patch Management vs. Vulnerability Management: What's The Difference?

Oct 23, 2023 By Sophie Danby In InvGate
Patch Management and Vulnerability Management are two key practices that keep organizations safe. Used effectively, they can detect vulnerabilities, patch them efficiently and safely, and help organizations meet their Governance, Risk, and Compliance (GRC) requirements. Because both practices work together to build up an organization’s IT security strategy, they are often incorrectly used interchangeably.
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InvGate

What is ITOM? IT Operations Management Definition, Benefits, And Best Practices

Oct 16, 2023 By Sophie Danby In InvGate
IT Operations Management or ITOM is the practice that helps you manage IT service delivery. It ensures that your services are monitored, incidents are dealt with quickly and effectively, and your environment is optimized for availability and performance. In this article, we will go through ITOM’s scope of action, the main functions it covers, benefits of implementing it, and some possible challenges to consider when doing so.
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InvGate

Best GRC Software Options For 2024

Oct 9, 2023 By Sophie Danby In InvGate
Governance, Risk, and Compliance (GRC) are the practices that help protect your organization, ensuring that it meets its regulatory and legal requirements and operates transparently. As you can probably guess, GRC software can help you make these processes more effective and efficient. In this article, we will take a look at what these solutions look like and which are the must have software features they should include. Then we will break down the ten best GRC software solutions in the market for 2024.
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