The Tech Leaders' Tour is a series of events bringing tech leaders together to learn from each other about improving software quality and customer experience. This one was special because we are able to hold it in-person, in one of our favorite cities - Auckland, NZ, where there are no social distancing rules at the time of writing. In today's climate, technology companies are faced with many challenges. But one thing should remain the same - the focus on delivering value to the customer.

From increased uptime and improved user experiences to reduced risks and decreased expenses, application performance monitoring provides organizations with several business benefits that enable them to move faster than their competitors and deliver more value to their users. For this reason, it comes as no surprise that the market for application performance monitoring (APM) tools is expected to reach nearly $5 billion in 2020, an impressive uptick from the $2.72 billion the market hauled in during 2014.