Operations | Monitoring | ITSM | DevOps | Cloud

Dashboards provide snapshots of data across SolarWinds Service Desk. This can be beneficial for technicians to shape their to-do list, or for managers to understand and share performance metrics with stakeholders.

During this THWACK® Livecast series, we'll highlight SolarWinds network management tools designed to help IT professionals navigate increasing complexity with easy-to-use unified solutions. Attendees will learn how to leverage SolarWinds tools to communicate clearly and concisely to management, end users, or even ISPs.

SolarWinds SQL Sentry is designed to help you quickly identify and address Microsoft SQL Server and Azure SQL database performance problems that could delay, or even halt, data delivery. Find out how SQL Sentry can help you troubleshoot bottlenecks and optimize database performance. SolarWinds® SQL Sentry is a powerful database performance monitoring solution designed to help you find and fix database performance problems—and prevent future challenges—that could delay data delivery or even bring business data systems to a halt.

The SolarWinds Service Desk Employee Portal is a one-stop shop for employee service needs. Employees can reach out to the IT team by submitting a ticket or via chat, access contact information they need during office hours, and search for existing solutions to any problem at hand 24/7. By customizing your portal’s layout and navigation around your employees’ needs, you better enforce their habit of using the portal when they need to communicate with your team or other service providers in your organization.