We’ve all been in the situation before: it’s Friday at 5 PM and the only on-call engineer available to handle incidents is about to hit the slopes. Unfortunately, at that very moment, a customer reports to support that they are unable to access the company’s ecommerce website to complete a purchase. Internal monitoring systems seem quiet and services appear available on internal health dashboards.

We’ve all been in the situation before: it’s Friday at 5 PM and the only on-call engineer available to handle incidents is about to hit the slopes. Unfortunately, at that very moment, a customer reports to support that they are unable to access the company’s ecommerce website to complete a purchase. Internal monitoring systems seem quiet and services appear available on internal health dashboards.

PALO ALTO, Calif., February 27, 2023 (Newswire.com) – Uptime.com, the market leader in uptime and website monitoring, expects the industry to focus on the consumption and usage of products and services to improve efficiency and optimization in 2023.

You are looking for a website monitoring tool, but there are a vast array of options out there. Which are the important ones that actually help your website and team? What should you focus on to get the best one for you? In this article, we go over the top features that move the needle in serving your needs and why they are important.

An important part of the client-service provider relationship is a well-written Service Level Agreement (SLA). Most service providers and clients agree on this. What some service providers don’t know is exactly how they should measure SLA. There is often a lot of confusion between the SLA metrics that define contractual agreements and the wide range of key performance indicators (KPIs) you can also use to monitor operations. They are both important, but they are not the same.

Most people are unaware of the “full stack” in web development that includes the front-end user interface, middleware servers, and backend database. Casual technology users around the world usually only experience the front end, which renders the cute graphics and friendly colors your brain enjoys seeing as you browse, shop, and comment on social media.

A lot of site owners underestimate the consequences of downtime, assuming that a brief outage won’t do much harm to their business. But this can leave them with broken web pages that are either poorly rendered or filled with bugs, frustrating users into hitting the “back” button since they can’t navigate the site. The truth is, keeping outages at bay beats fixing them after the fact, even with a guaranteed backup plan.

Want to find the best web monitoring service? You’ve come to the right place. There is no one-size-fits-all monitoring service for every business, so it’s important to do your research and see all the options you have. The worst part about that? You have to do the research with your precious time. The good news? We’ve done the research so you can have a place to start in your journey. Determining the best web monitoring services requires research into important factors.

Nothing is more important than a healthy, functioning website. It is essential to monitor your website to make sure it remains functioning, fast, and available to your customers. For example, imagine your website goes down and you aren’t aware of it for another hour. How much business could you lose in that time? Or worse, what long-term damage could it do to your brand reputation?

Real User Monitoring (RUM) is a method of web performance monitoring that captures user experience metrics on visitors to your website. It is also known as real user metrics, end-user experience monitoring, or simply user monitoring. You can think of Real User Monitoring as an automated way to get user feedback on your website. Not every user will complete a survey or fill out a feedback form, but RUM listens to each one of your users.