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5 Best Practices for Real User Monitoring

Real User Monitoring (RUM) is a method of web performance monitoring that captures user experience metrics on visitors to your website. It is also known as real user metrics, end-user experience monitoring, or simply user monitoring. You can think of Real User Monitoring as an automated way to get user feedback on your website. Not every user will complete a survey or fill out a feedback form, but RUM listens to each one of your users.

3 Reasons Customers Mistrust Your Website And How to Avoid Them

Trust is everything. It is the glue that builds the lasting relationship between you and your customers, and it depends on a variety of factors like customer service, product quality, and user experience. A large part of your customer’s experience is from their interaction with your website. So, if your website is not meeting their expectations, you can lose them as customers.

Get More Visibility with Uptime Reports

Web performance greatly influences the user experience through engagement with your brand and impression of your products. For example, page speed is directly proportional to how long people stay on a site. As a result, there’s much more demand for network optimization on modern devices, including AR, IoT, cloud drives, and mobile apps. When your network stretches across hundreds of locations, the server ends up receiving the output from tons of clients at the same time.

End-of-Year Cleaning for Uptime.com Accounts

A clean home is a clean mind. That means it’s time to audit your Uptime.com accounts and start the new year fresh. We know what you’re thinking, cleaning is tedious and boring, and you’d rather eat pie and take a nap. Yes. We understand. But we also know that cleaning up your accounts can save you from security leaks, increase your productivity, and save you the inevitable hassle of decluttering your accounts in the future. But like we said, we understand the reluctance to do it.

Real User Monitoring (RUM) Is Important for Your Whole Business, Not Just Developers

Real User Monitoring (RUM) is passive website monitoring that has already been used widely for two decades. Large enterprises adopted it first because they had the capital to deploy their own system. But with RUM solutions, like Uptime.com provides, it is affordable for even small businesses. While this is not a new technology, it is new to those businesses that haven’t used it before.

How Monitoring Helps Avoid the Greatest Dangers to Your Website this Holiday Season

The holidays are here. It’s the happiest time of year but also the most dangerous time for your website. This season usually means sales and events, which bring in a surge of website traffic and strains to your systems. If you are not prepared for these changes, your website could pay the price and ultimately damage your business’s reputation and revenue. We want to avoid these catastrophes.

Why Developer Work-Life Balance Depends on Quality Website Monitoring

Work-life balance is so important to us that 72% of U.S. employees consider it a high priority when choosing a job. It lets you spend time with your family and friends and gives you a much-needed break from work. For those of us in the website monitoring world, it can be hard to find that balance. Bad website monitoring only worsens the issue, leading to more stressed-out, overworked developers who ultimately burn out and even quit.

How Integrations Can Make or Break Your Monitoring Experience

A good website monitoring tool provides plenty of features and is easy to use. But what happens when you find out the tool you were so excited about doesn’t allow you to send information to your existing status dashboard? Now you have to manage two separate tools and even duplicate work. This is not ideal. Integration capabilities of a website monitoring tool make your life easier by seamlessly merging with external tools and dashboards of your business.

How to Automate SMS Alerts and Emails

Automated alerts or notifications are forwarded through texts, emails, pagers, and CRMs to tell you when an error or predefined event has been discovered within the service. They are integral to many business intelligence solutions, including site reliability monitoring to address the factors that impact website performance. A performance monitoring tool like Uptime.com makes it easier to configure your notification settings for testing various networks, SLAs, and servers.

Real User Monitoring (RUM) vs Synthetic Monitoring: What Are the Differences?

Three seconds is a very important number for website owners. They know that 50% of visitors will leave their website if it doesn’t load in that time. Website developers spend a lot of time optimizing and refactoring code so that it runs more quickly and provides a better user experience. User experience is something that monitoring only uptime won’t tell you. A website might be up, but if it takes 10 seconds to load, customers will bounce.