Operations | Monitoring | ITSM | DevOps | Cloud

Ep 24: Governing AI in the age of agentic systems and Model Context Protocol

On this episode of Masters of Data, we unpack David's new white paper on AI governance for agentic systems. He explains model context protocol (MCP) as "APIs for agents", how AI systems talk and execute tasks. The catch? Autonomous agents are insider threats that move fast and cause serious damage. David introduces the Model Control Plane (MoCop), a twelve-pillar framework designed to prevent your AI from going rogue. We cover his roadmap for security leaders to build real controls and telemetry. His advice: treat agents like interns with root access. Get ahead of this before your agents do.

Another year, another $750,000 to Open Source maintainers

Bored yet? 2025 was the fifth year in a row (2024, 2023, 2022, 2021) that Sentry gave a pretty hefty chunk of change to the maintainers of the Open Source software that we rely on and love. This is our first report since we launched the Open Source Pledge, which brings together companies that share our respect for the independent maintainers in the community. Pledge members have collectively paid $4.5M to Open Source maintainers and foundations since launch. No more excuses!

From Ticket Creation to Human Acknowledgment: Closing the Incident Response Gap

Freshservice has become a trusted system of record for IT teams managing incidents, service requests, and operational issues at scale. Tickets are logged, categorized, prioritized, and tracked with discipline. SLAs are defined. Dashboards provide visibility. On paper, everything looks covered. Yet many teams still experience missed or delayed responses when incidents truly matter, especially after hours. The gap isn’t in ticket creation. It’s in what happens next.

AWS re:Invent 2025 AI-First Incident Management in Slack

Jacky Leybman from PagerDuty and Kaninie Knight from Slack share how their integration streamlines incident response and real-time collaboration. This session highlights practical workflows and measurable gains – such as faster triage and lower MTTR – achieved by connecting on-call operations directly in Slack.

AWS re:Invent 2025 - Smarter Incident Response with Logz.io and PagerDuty

In this session, Jacky Leybman from PagerDuty and David Lotan Bolotnikoff from Logz.io showcase how PagerDuty and Logz.io combine generative AI with rich historical context to automate root cause analysis and accelerate incident response. By correlating real-time telemetry with prior incidents and runbooks, teams reduce manual toil and MTTR while maintaining human-in-the-loop oversight and transparent reasoning.

From Compliance to Confidence: Earning Trust in a World That Never Stops Changing

Compliance has always been a necessity, but for many organizations, it has also been a burden. Reports, audits, manual reviews, and spreadsheets create a cycle of looking backward rather than moving forward. As systems become more dynamic, that lag between compliance checks and real-world change grows wider, creating risk that traditional methods can’t close. The goal now isn’t to check the box.