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Connecting Ticketing Systems to Microsoft SCOM

Aug 20, 2026 By NiCE IT Mgmt In NiCE IT Mgmt
As enterprises continue to modernize their IT operations, integrating Microsoft System Center Operations Manager (SCOM) with ticketing and IT service management (ITSM) platforms has become essential for reducing alert noise, improving incident response, and streamlining operations. This whitepaper provides a comprehensive overview of available integration options, categorized by complexity and supported features. It also highlights common challenges, best practices, and strategic recommendations for selecting and maintaining an effective integration architecture.
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cloudzero

Shipped: Explorer refresh: show more, scroll less

Aug 20, 2026 By Kaitlin Woo In CloudZero
CloudZero Explorer answers a cost question in two parts. The chart shows what your spend did and the table underneath shows which service, account, or team did it. Until now, the chart pushed the table below the fold, and actions like creating a View or checking Anomalies were buried multiple clicks deep. Now the chart and table share the screen and a new right rail puts Favorites, Views, Anomalies and Insights one click away without covering your data.
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honeycomb

AI Norms & Values, Part 1 of 3: How We Do Business at Honeycomb

Aug 20, 2026 By Charity Majors In Honeycomb
It's been almost exactly one year since we issued our AI mandate here at Honeycomb, and we've been doing some reflection. When we issued our mandate, it's not like we hadn't been using AI. We were the first in the industry to bake a feature powered by AI into our product, way back in May of 2024. Many of us had been experimenting and using these tools in our spare time. But we believe that software is the killer app for AI.
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Komodor

Building AI SRE Agents, Part 2: Leave the Laptop, Earn Trust

Aug 20, 2026 By Nir Adler In Komodor
Moving the agent off your machine and pointing it at real clusters — read-only, in shadow mode — then climbing a trust ladder toward carefully scoped action. This is the second article in a three-part series on taking an AI SRE agent from a weekend experiment to enterprise production. Part 1 built a local agent on a throwaway cluster: read-only, propose-only, refined against a small eval set, with portable skills and no production write access.
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CAASM in Action: Continuous Cyber Asset Management with Teneo & ThreatAware

Aug 20, 2026 By TeneoGrp In Teneo
See how Teneo’s CAASM solution, powered by ThreatAware, helps security teams continuously manage and monitor their cyber asset landscape. In this short demo, discover how ThreatAware makes it easier to create focused asset views, identify areas that need attention, and schedule reports to keep teams informed, helping turn cyber asset visibility into ongoing action. Teneo and ThreatAware bring your security data together to help you uncover gaps, improve cyber hygiene, and reduce risk across your attack surface.
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Teneo Managed DEX: How to Resolve Microsoft Teams Issues Faster

Aug 20, 2026 By TeneoGrp In Teneo
See how Teneo Managed DEX helps IT teams identify and resolve Microsoft Teams issues faster, often before they become another service desk ticket. In this Managed DEX example, Teneo shows how Digital Employee Experience (DEX) monitoring and automated remediation can help detect a Microsoft Teams problem, take action and get the employee back to work faster. Teneo Managed DEX helps organizations.
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Why artifact management can't stop at npm and Python

Aug 20, 2026 By Cloudsmith In Cloudsmith
npm and Python get all the security attention, but attackers don't limit themselves to your highest-volume formats. A Docker image, a Helm chart, or a Rust crate can all be an entry point. If your security policy is built around the formats you use most, the formats you've deprioritized become the blind spot. This video breaks down why artifact management needs to be centralized across every package format, not just the popular ones.
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Epic EMR Integration Explained: Benefits, Challenges, and Best Practices

Epic EMR Integration Explained: Benefits, Challenges, and Best Practices

Aug 20, 2026 By OpsMatters In OpsMatters
Connecting a hospital's primary record system to modern software takes effort. A solid Epic EHR integration connects Epic directly with external clinical, operational, patient-facing, and digital health tools. Why bother? Unconnected software creates dangerous friction. When clinical platforms operate in isolation, patient care stalls. Teams seeking clarity on how to integrate epic with our application quickly realize that reliable interoperability ensures data access, supports coordinated workflows, and keeps operations running.
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