Operations | Monitoring | ITSM | DevOps | Cloud

Tip of the Day - Synthetic Monitoring the Catchpoint way

Not all synthetic monitoring solutions are created equal. A truly proactive synthetic monitoring platform runs tests from the networks and locations where end users are located, and emulates the same path that the end users take to access websites and applications. Synthetic tests that are run from cloud providers miss many critical issues that affect the customer experience, and often lead to a painfully slow troubleshooting process because they don't capture all the components in the application delivery chain. Learn how Catchpoint's industry-leading synthetic monitoring infrastructure provides easy and effective monitoring from the outside-in for a truly comprehensive Digital Experience Monitoring (DEM) solution.

Tip of the Day - SSL Certificates

Expired SSL certificates are one of the most overlooked causes of performance and reachability problems, as keeping track of all of them and their expiration dates is a long and challenging task. See how Catchpoint's Digitial Experience Montoring (DEM) platform can help you esnure that your SSL certificates remain valid by alerting you whenever their expiration date is approaching.

Tip of the Day - SLA Monitoring

SLAs are all about tracking accountability, and monitoring for those agreements must be done from a reliable third-party source. Trusting your vendors to report on their own SLAs is like asking a fox to guard the henhouse. Learn how Catchpoint enables you to track and alert on specific SLA metrics by measuring from the end user's perspective, allowing you to hold your vendors accountable no matter where your end users are located.

Importance of Operational Data in Incident Context

Network/Security Operations Center (NOC/SOC) engineers and service desk personnel are tasked to process numerous incidents as quickly as possible. However, to resolve an incident they are required to to perform various activities including collecting various operations data including metrics, logs, traces and more from different tools. In many cases, the process also involves coordinating with other IT personnel or creating a war room to bring the incident to closure.

The Next Chapter for Ivanti Endpoint Security (IES)

As part of the re-affirmed commitment to customers as announced on January 30, Ivanti launched an Independent Business Unit (IBU) consisting of proven solutions with a large customer following (dare I say, fans?) that deserve some TLC. One of these solutions is Ivanti Endpoint Security (IES), previously referred to as Endpoint Management & Security Suite (EMSS) and also as Patch for Linux, Unix and Mac. So, what’s new with Ivanti Endpoint Security?

Icinga for Windows - v1.1.0 Release

Today we are proud to announce the next major release of Icinga for Windows: Version 1.1.0. Besides new core features that we added to the Framework itself, we also provide additional components to extend the features of our solution. Thanks to the increased usage in our community we collected lots of feedback that we considered and implemented for better usability and flexibility.