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Managing Issues and Improving Products After Launch

It’s easy to forget in the run-up to launching your next product that development doesn’t (and shouldn’t) stop after devices go into production. Anticipating and addressing issues after launch is crucial to maintaining a product’s quality, reliability, functionality, and customer satisfaction. This means engineers must be able to quickly respond to unexpected issues, improve the product based on real-world feedback, and set the customer service team up for success.

The Advent of Monitoring, Day 7: A Peek Into Our Job Monitoring Strategy With Heartbeat Checks

Table of contents This is the seventh part of our 12-day Advent of Monitoring series. In this series, Checkly's engineers will share practical monitoring tips from their own experience. At Checkly, we manage various scheduled jobs, some of which play a crucial role in our application's functionality, and others exist to support different teams within Checkly.

How AI-Powered Helpdesks Are Changing Customer Support

Customer support is an integral part of any business, and providing top-notch service can make or break your reputation. In today’s fast-paced digital landscape, customers demand quicker and more efficient solutions to their problems. This is where Generative AI-assisted helpdesks come into play, revolutionizing customer support as we know it. In this blog, we’ll explore the importance of transforming customer support and the myriad benefits of implementing Generative AI in this context.

Optimizing Team Performance in Tech: The Role of Cut-e Assessments

The success of tech projects relies not only on individual technical expertise but also on the synergy, adaptability, and diverse strengths within a team. Moreover, keeping up with the fast-paced and rapidly evolving technology industry requires efficient team performance. After all, optimized teams are better equipped to keep up with the latest technologies, methodologies, and industry trends. This is why more and more companies are investing in tools that can understand, assess, and enhance team dynamics.

Aiven workshop: Data Persistence 101: Spring Boot and MySQL Edition

✨What's Cooking in Our Workshop✨ Persisting data is a crucial part of any application that you build. It’s not always easy to map your business objects with your relational database. One of the tools that can help you with this is called Hibernate ORM (for Object Relational Mapping). Join us in this workshop where we will learn the basics of Hibernate combined with the most popular Java App framework : Spring Boot and MySQL as a database.

How to securely query AWS S3 from ClickHouse

ClickHouse is a powerful analytical database, loading data from an AWS S3 bucket allows you to quickly start analyzing the data without having to download and upload them manually in the database. Writing data to S3 allows you to offload some cold data, while keeping all the hot data in ClickHouse and, with the usage of federated queries, being able to query both hot and cold data at the same time.