Operations | Monitoring | ITSM | DevOps | Cloud

It’s easy to get pulled into paying more and more at a major monitoring company, despite not getting the functionality that you’re looking for. Leaving your monitoring provider can be difficult because it means replacing expensive software or hardware, re-educating your team, and transferring huge amounts of data to a new system - data that may or may not be well suited to the new system. Despite these issues, there are many reasons that motivate users to move to open source.

The rollout of new technology can come with hesitation and even fear, and generative AI is no different. The New York Times in February 2023 dubbed the popularity of ChatGPT a “phenomenon” that started an AI arms race – one that wasn’t exactly welcomed by news writers, marketing agencies, or business leaders.

5G has the potential to revolutionise the telecommunications industry, offering high speed and connectivity for a wide range of devices ranging from radio access networks (RAN), user equipment (UE), and core networks. However, the high costs associated with 5G infrastructure have been a significant blocker for adoption, hindering innovation and growth in this area. This blog discusses the primary challenges faced in the telecom industry and how open source technologies are helping to resolve them.

SAPPHIRE 2023 marked another significant milestone, leaving a lasting impression in the books. Returning to the Orlando Convention Center, the event had that ‘SAP energy’ we’re used to as thousands of like minded individuals congregated to exchange experiences, delve into SAP's upcoming plans, and foster valuable connections. Going beyond the walls of the convention center, SAPPHIRE extended its reach into the surrounding areas of Orlando.

Grafana Incident, Grafana’s powerful incident response tool, comes with a range of integrations out of the box, including Zoom and Google Meet spaces, GitHub and JIRA issues, and even a Google Doc template for post-incident review documents. However, every team has unique needs and workflows, and you may need to integrate with other systems not currently on our roadmap or even use your own in-house tools.

Generative artificial intelligence (GAI) is undoubtedly one of the biggest trends across industries in 2023. In a recent survey, almost two-thirds of executives believe generative AI will have a high or extremely high impact on their organization in the next three to five years. Executives anticipate spending the next 6–12 months focused on increasing their understanding of how generative AI works, evaluating internal capabilities, and investing in generative AI tools.