Operations | Monitoring | ITSM | DevOps | Cloud

AI agents are undoubtedly exciting. What company would turn down the opportunity to use an intelligent bot that can make decisions, perform complex tasks, and take on the tedious work employees would normally have to deal with? On paper, AI agents sound like tremendous time and money-savers. The reality, however, is a bit different from the fantasy.

Toward the end of Q1 2022, survey findings reported that Microsoft’s Azure cloud computing services had, for the first time, eclipsed Amazon Web Services (AWS) in some enterprise categories. According to the respondents, more enterprises preferred Azure because it integrates well with the many Microsoft products they already use. A second reason is that Azure is suitable for running on-premises and at the edge. Some organizations also use Microsoft Azure to avoid vendor lock-in to AWS.

For many businesses, 2020 marked the dawn of the cloud-first era, with organisations around the world embracing public cloud. And it made sense at the time; promise of reduced infrastructure costs, flexibility and scalability meant that leveraging cloud services was a no-brainer. But with any new technology, the shifting tides that come along with its proliferation also informs the cyclical nature of its adoption.

As network engineers, you play a crucial role in managing cloud infrastructure that supports your organization’s applications and services. Cloud platforms offer immense flexibility and scalability, but without careful cost management, expenses can quickly spiral out of control.

June 12, 2025. A date most of the Internet won’t remember — but anyone relying on Google Cloud will. In the span of minutes, a routine quota update snowballed into global disruption. APIs stopped responding. Dashboards stayed green. And across continents, teams scrambled to figure out if the problem was theirs — or Google's. It wasn’t a cyberattack. It wasn’t a datacenter fire.

Over $44.5 billion in cloud spend goes to waste annually, per the FinOps Foundation. No wonder reducing unnecessary costs is critical to protecting your margins. A logical place to start? Cloud service pricing. Providers like AWS, Azure, and Google Cloud continue to evolve their pricing models. They are offering new discounts, regional rates, and shifting commitments. All to win your business. Yet, a cloud pricing comparison alone doesn’t give you a complete picture.

GCP’s recent outage on June 12th was a reminder of just how interconnected modern architectures are. The 2 hour and 28 minute outage affected dozens of companies and spanned 80+ Google services and products. But what was really illuminating was just how far the outage spread due to hidden dependency risks. Many companies that don’t run on GCP were startled to find their services suddenly affected because they had dependencies or depended on vendors that did use GCP.

Backing up files in the cloud or locally is a crucial step you must take when managing your files. Protecting your files with multiple types of data backup methods will help you recover your files instantly, protect against ransomware, and ensure you can always access your files no matter what happens to your device. But what are the two types of cloud storage backup solutions which are fast, simple to use, and the best way to protect your files?

Today, we’re announcing the general availability of Lumigo Copilot, the most intelligent AI-powered observability assistant on the market, built for the complexities of modern microservices. Copilot emerged from a simple realization: Distributed systems produce too much fragmented data across too many layers, making troubleshooting slow, reactive, and deeply manual. Copilot changes that.