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The latest News and Information on DevOps, CI/CD, Automation and related technologies.

PagerDuty Appoints Chris Ferro as Chief Legal Officer

PagerDuty, Inc. announces that Chris Ferro has joined the company as Chief Legal Officer. Ferro will oversee all legal functions at PagerDuty, including corporate, compliance, employment and product matters, with a focus on advancing business objectives while mitigating legal and regulatory risk.

Your Cloud Economics Pulse For January 2026

Welcome to January’s Cloud Economics Pulse, CloudZero’s monthly look at cloud spend as AI moves from vibe to prod. And this related news flash — AI spend keeps hitting new highs. pilots to production. In last month’s Pulse, we explored the compounding effect of AI becoming part of everyday cloud operations. This month, we see that pattern harden into year-end results.

The API Metrics Every SaaS Team Must Track In 2026

API metrics have long been a core part of building and operating reliable SaaS products. Teams track the likes of request volume, latency, and uptime to ensure APIs perform as expected under load. First: API cost intelligence metrics measure how API usage translates into cloud, AI, and third-party spend — and attribute that cost to customers, features, workflows, and teams so SaaS businesses can protect margins as usage scales. But today, the API metrics that matter most go beyond performance.

Announcing HAProxy Kubernetes Ingress Controller 3.2

We’re excited to announce the simultaneous releases of HAProxy Kubernetes Ingress Controller 3.2 and HAProxy Enterprise Kubernetes Ingress Controller 3.2! All new features described here apply to both products. These releases introduce user-defined annotations, a new frontend CRD, and other minor improvements, and we’ll cover these in detail below. Visit our documentation to view the full release notes.

Deploy your Spring Boot application to production

In a previous article, we covered how easy it is to create Spring Boot containers with Rockcraft. So the next logical step is to deploy and operate your application in a production environment. The Juju ecosystem is the key to making this process straightforward. In this article we walk through the steps required to deploy a Spring Boot application to production using Juju and Kubernetes.

4 foundations you need to scale AI in engineering

As a baseline, engineering leaders need their teams to adopt AI tools to speed up velocity and ship faster. Most organizations have already rolled out AI coding assistants or are evaluating them, but there's a really big difference between buying a tool and successfully scaling it across an engineering organization. If you layer AI on top of a chaotic codebase or a disorganized service catalog, you accelerate the creation of legacy code.

How to Automate Tier 1 IT Tickets Without Breaking ITSM Processes

Tier 1 ticket automation is one of the most tempting (and, to be brutally honest, most mishandled) initiatives in IT service management. On paper, it seems simple: automate the high-volume requests, reduce handle time, and give your service desk some breathing room. In practice, though, many teams end up with brittle scripts and automations that quietly drift outside ITSM guardrails.