Operations | Monitoring | ITSM | DevOps | Cloud

In this episode of Agents of IT, Ari Stowe and Ian Coppock unpack the recent Claude outage and what it reveals about our growing dependence on AI at work. From developers suddenly returning to Stack Overflow to the infrastructure challenges behind AI scaling, the conversation explores what happens when AI becomes critical enterprise infrastructure. They also discuss how organizations should prepare for AI outages, why “stampede adoption” is the new reality of AI releases, and what resilient, multi-agent architectures could look like going forward.

Breaking down silos, unifying teams, and seeing problems before they impact performance—Virtana Application Observability empowers both application and infrastructure teams to collaborate smarter and act faster. This is the future of full-stack visibility.

Join us on our deep dive into Chisel: the tool that brings enterprise-grade traceability to ultra-minimal container images. In this video, we explain why Chisel was created, and how it helps address security challenges in modern container images. We cover why container images often include unnecessary software and dependencies, why building minimal distroless containers can be difficult, and how missing metadata can lead to false confidence in vulnerability scans.

AI hype is everywhere, but real results depend on your team, your scale, and your workflows.