Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Puppet Control Repository: Your Source of Truth for Infrastructure Management

Learn the fundamentals of Puppet's Control Repository with Margaret and Tony in this comprehensive walkthrough. See how Control Repos serve as your single source of truth for managing configuration across your entire infrastructure, driving collaboration and standardization while simplifying code deployments.

Behind Megaport's Network Automation Platform

We’ve teamed up with the Heavy Networking podcast to take you under the hood of Megaport’s resilient, software-driven network. Luke Gollan, Network Automation Engineer at Megaport, joins Heavy Networking hosts Ethan Banks and Drew Conry-Murray to unpack what happens when you click “provision” in the Megaport portal.

DevOps Guide to Monitoring in Serverless Applications

Serverless computing helps teams move faster by removing the need to manage servers. Code runs only when needed, scaling up or down automatically. For DevOps engineers, this means quicker deployments and less infrastructure work. But serverless also brings new challenges. Functions run for short periods, making it hard to track errors, performance, and costs.

FireHydrant 4-Minute Demo

Get a quick walkthrough of the FireHydrant platform. FireHydrant is the all-in-one incident management platform that helps teams resolve incidents up to 90% faster — and prevent them from happening again. From flexible alerting and powerful automation to retros and AI insights, it brings clarity and control to every step of your response.

How to make Netflix reliable: Address low-hanging fruit

Reliability doesn’t have to be fancy and dramatic. Kolton and his team dramatically improved Netflix reliability by focusing on low-hanging fruit. FULL TRANSCRIPT: My first holiday peak at Netflix, where my VP of engineering came to me and he said, "Kolton, what do you think the chance we make it through the holiday peak without an outage is?"  I thought about it for a minute and I said, "50/50.".

How to migrate data from Snowflake to SQL Server using SSIS

Learn how to connect SSIS to Snowflake, access your cloud data warehouse, and load data into SQL Server using Devart SSIS Data Flow Components. This clear, step-by-step guide covers setting up the connection, selecting and previewing Snowflake data, and running smooth, efficient data transfers—all without coding. Ideal for data professionals looking to simplify Snowflake integrations with SSIS.

Guardrails and Gains: How Flyway Brings Stability to Cloud Migrations

Avoid the pitfalls of cloud database migration with Redgate Flyway. Learn how automation, schema discipline, rollback strategies, and traceability reduce risk and enable fast, compliant cloud deployments, with these insights from John Q. Martin, Technology Partner Manager at Redgate Software. Cloud migrations promise faster releases and more flexible scaling, but a poorly executed database migration will stop you from exploiting them.

AI Reliability Insights: How to Build a Gremlin MCP Server

Gremlin’s Reliability Intelligence helps teams uncover the cause behind failure modes so they can move faster and improve reliability without sacrificing velocity. The new Gremlin MCP Server, part of Reliability Intelligence, gives you new ways to explore your data, giving you access to insights and recommendations to improve reliability and better run your systems using Gremlin. In this webinar, Gremlin CTO Sam Rossoff shows you how to integrate your favorite LLM and use plain language to query data, uncover insights, create dynamic dashboards, and more.

How to Export Data from Zendesk: Best Methods Explained

Zendesk is a goldmine of customer insights, but extracting that value from its usage is not simple. Teams trying to export data from Zendesk often run into paywall restrictions, API rate limits, and third-party tools that promise simplicity but falter at scale. For organizations integrating support data into BI platforms, migrating systems, or automating reporting pipelines, these challenges stall analytics and strategy.

Finding the Ghost in the Machine

The industry is rapidly moving towards deeper AI integration than ever before. What was once simply focused on chatbots or recommendation engines has pivoted significantly to AI systems communicating with other AI systems. These AI tools are leveraging multi-agent workflows to accomplish complex tasks that traditional systems have struggled with. Innovation without validation is a liability. Any developer worth their salt will know that these systems require ample testability and validation.