Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

dotConnect for Zoho CRM | Connect Zoho CRM to .NET Apps Easily

Bring Zoho CRM data into your.NET applications with dotConnect for Zoho CRM—a fast, reliable ADO.NET provider built for secure and efficient connectivity. Set up in minutes using a Windows installer or NuGet, then explore and manage your CRM data from Visual Studio. This video walks you through connecting via Server Explorer, authenticating with Interactive OAuth, running queries through standard ADO.NET workflows, and integrating with popular ORMs like EF Core and Dapper.

Edging closer: the tech trends shaping digital ambitions now

Ahead of his participation in techUK’s Digital Transformation from the Edge to the Cloud event, we sit down with Pulsant CTO Mike Hoy to ask him how distributed cloud and edge are reshaping the digital ambitions of UK businesses. Q: So Mike, what are the main issues firms face in designing/redesigning their digital infrastructure in 2026?

How to route incidents based on what their payload says

Every incident arrives with a payload, and that payload usually tells you far more than whether something broke. It points to which service is affected and how serious the issue looks. It also carries context about which customers are on the receiving end of that failure. The service name, severity, customer context — all of it can feed directly into routing decisions. This guide explores how to read those parts of the payload and use them to route incidents automatically.

CertKit Keystore: Private keys that never leave your infrastructure

When you use CertKit, your private keys live in CertKit’s database, encrypted at rest. We’ve written about why the actual risk is smaller than it sounds. But some organizations have policies that prohibit storing private keys with any third party, regardless of how they’re protected. That policy isn’t going away. The Local Keystore enables those organizations to use CertKit and still keep their keys local.

CloudZero Brings Cloud Cost Intelligence to 13 AI Coding Tools - Cursor, Copilot, and More

Earlier this month, we announced the CloudZero Claude Code Plugin and the CloudZero AI Hub — the first step toward putting your cloud cost data directly inside the AI tools your team already uses. The feedback from customers was clear. They said engineers and FinOps teams wanted more tools and more ways to get answers from CloudZero without switching context. Today, we’re delivering more.

What Are AI Inference Costs? [And How To Manage Them]

If you’re building or running AI-powered features in production, you need a clear understanding of inference costs. Get it right, and you can turn your AI investments into profitable growth. As Larry Advey, Director of Cloud Platform and FinOps at CloudZero and a member of the FinOps Foundation Technical Advisory Council, puts it: “AI investments will only continue to grow.

Resolve's Agents of IT podcast - Ep. 15 - Nora Osman, CEO of Norvana

What separates average IT support from truly exceptional service? In this episode of Agents of IT, Ari Stowe sits down with Nora Osman, CEO of Norvana, to unpack how the best organizations are transforming service delivery by combining AI, automation, and human empathy. Nora shares real-world lessons from leading large-scale service transformations, including how a simple shift in perspective turned a struggling service desk into a high-performing customer experience engine. Her approach is clear. Technology alone is not enough. You need context, empathy, and purpose.

NVIDIA DGX vs. NVIDIA HGX: What is the difference?

While GPUs remain among NVIDIA's flagship products, they also offer a range of other compute products beyond the dedicated graphics cards for which they are known. If you are unfamiliar with the words DGX or HGX, this blog is for you. Throughout this blog, we will cover what these terms mean in practice and when you should be using them.