Operations | Monitoring | ITSM | DevOps | Cloud

Technology has been evolving rapidly over the past few decades, and artificial intelligence (AI) has been leading the charge. AI has been used in various applications from self-driving cars to automated customer service. But one of the most intriguing applications of AI is in the form of chatbots. Chatbots, or computer programs designed to simulate conversation, have been around for a while, but the latest iteration of chatbot technology is taking it to a whole new level.

Data has become the most valuable thing in the modern world. According to earthweb, more than 2.5 quintillion bytes of data will be created every day in 2022. These large quantities of data should be appropriately organized to identify meaningful patterns for decision-making. Techniques like clustering are widely used to efficiently collect data into groups based on their similarities and differences and improve the observability of your data.

Deploying software to support the work of an enterprise is an increasingly complex job that’s often referred to as ‘devops.’ When enterprise teams started using artificial intelligence (AI) algorithms to more efficiently and collaboratively run these operations, end users coined the term AIOps for these tasks.

AI/ML is reinventing the reality of many industries, including retail. From brick-and-mortar stores to online marketplaces, retail companies are all increasing their investments in artificial intelligence, in order to gain a competitive advantage, better understand their customers and solve some of their long-lasting problems.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In this edition, we’ll learn what brain-computer interfaces are, their crucial medical applications, and the ethical challenges they pose.

Smooth payment operations are critical for every merchant’s success. At its most basic level, a seamless and reliable payment process is the key to assuring transaction completion, which is at the very core of a merchant’s financial strength. However, when payment data systems fail to deliver insights about issues regarding approvals, checkouts, fees or fraud, the result is revenue loss and sometimes customer churn.

Digital transformation requires organizational evolution. Constant demand for rapid delivery of upgrades and new products forces change. Surely, the old days of managing monolithic applications housed in private servers are over. Applications consist of virtualized, containerized, and serverless code that’s networked via APIs across a hybrid infrastructure of public and private clouds.

Modern IT environments are so complex, dynamic, and expansive that humans alone cannot effectively manage and maintain them. As a developer and operator, I have had to deal with failed servers and containers, running out of storage space, slow or unreliable network links, bugs in code, and unpredictable workloads in some applications.