AIOps Success Story - Northern Trust
Northern Trust is transforming its culture with AIOps.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
December 2019 Update 2: Alert Counters, Category Subscription, Webhook Format
Our 2nd December update adds alert counters to the web app, allows for disabling the opt-in/out from “Services & Systems” categories and adds a new encoding format to the SIGNL4 webbhook.
What a Great Way to End 2019! IOWs, My Gartner IOCS Experience
My 2nd Gartner IOCS experience ended with a bang, just like my first one, with an amazing presentation by Jason Walker at Blizzard Entertainment (part of the $42B Activision-Blizzard gaming powerhouse) on how they use AIOps to deliver an amazing gaming experience for hundreds of millions of gamers around the world, 24×7. But before I get to that, let me share some more key takeaways from the conference.
OnPage Mentioned in Gartner's Clinical Communication and Collaboration Guide 2019
Gartner Research provides insight into the healthcare industry, recommending robust clinical communication and collaboration (CC&C) solutions or technologies. OnPage is mentioned in Gartner’s latest CC&C guide, recognizing the organization for its digital scheduler, audit trails, automated alerts and live call routing capabilities. At its core, Gartner recommends OnPage to organizations looking to streamline clinical workflows and enhance team communications.
Reducing alert fatigue with GoAlert, Target's on-call scheduling and notification platform
At Sensu Summit 2019, Adam Westman, Sr. Engineering Manager at Target, introduced us to GoAlert, their on-call scheduling and notification open source project. In this post, I’ll recap his talk, sharing the journey that led them to build GoAlert, the problems they’ve solved, and how they use GoAlert with Sensu Go to simplify monitoring and reduce alert fatigue.
Getting Started with PagerTree (Demo)
PagerTree intelligent on-call alert routing gives teams flexible schedules, escalations, & reliable notifications via email, SMS, voice, chatbots, & smartphone app.
Phil Tee: Observability Requires the Marriage of AI, Metrics and Logs
Observability without AIOps is just noise.
Four Insights on the Future of Modern IT Operations
Join the OpsRamp team for an insightful discussion and review of our latest survey: Adapt or Perish: The OpsRamp Report on Modern IT Operations in the Digital Age. We’ll review:
- , The new expectations of IT operations from modern business , Methods for addressing the modern skills gap , The metrics for evaluating IT operations effectiveness , How to take a DevOps approach to ITOps
The 6 Steps to Becoming a Top-Performing IT Operations Organization
Join OpsRamp and Bojan Simic, Founder and Chief Analyst at The Digital Enterprise Journal, for an insightful discussion on how top-performing IT organizations have successfully redefined the role of IT operations.
Release Notes: Maintenance Windows, Improvements to Call Routing, New Integrations, and More!
Keep it quiet during maintenance. With maintenance windows, you can temporarily disable one or multiple alert sources for a set period of time. An alert source with an ongoing maintenance will not create any incidents.