Operations | Monitoring | ITSM | DevOps | Cloud

You Can Have Your Pi and Kepler It Too

One of the features I have been wanting in Kepler for a long time was the ability to use Pi as my agent when spinning up tasks. Pi is such a minimal harness that it doesn’t prompt for approval for every little thing and it’s system prompt let’s the model just be itself. That minimalism comes at a cost, though. Pi doesn’t have ACP support out of the box, so that means we haven’t been able to officially support it in Kepler, yet.

ilert AI SRE is generally available

When you get paged at 3am, it takes about 30 seconds for the notification to reach you and maybe two minutes until you're in front of a laptop, awake enough to read. What you see then is usually a raw alert. A metric name, a threshold, a link to a dashboard. Then the ritual starts: open the dashboard, check what deployed in the last few hours, grep the logs for the first error, ask in Slack whether anyone touched the database. ‍ Most of that time is search.

A Better Way to Monitor Every Digital Journey with LogicMonitor Synthetics and Internet Performance Monitoring

LogicMonitor Synthetics and Internet Performance Monitoring helps ITOps teams catch digital experience issues earlier with outside-in visibility across apps, networks, APIs, and SaaS.

Incident Response Metrics Worth Tracking (Beyond MTTR)

Most engineering teams track exactly one incident response metric, and it is usually MTTR. It appears on the quarterly slide, it goes up or down by a few minutes, someone says "we need to bring that down," and nothing about the next incident changes. The problem is not that teams measure the wrong thing out of laziness. The problem is that incident response metrics are genuinely hard to design, and a single average duration is the easiest number to produce from an incident tracker.

Cloud Migration Strategies, the 6 Rs, and How to Avoid Getting Stuck Mid-Move

Consider a platform team that spends four months building a thorough migration plan. Its pilot, a stateless order-status API, runs on AWS within three weeks. Six months later, that API is still the only workload in the cloud. In this scenario, the blockers are not exotic technical failures.

Find code faster: Introducing our new & improved search experience

Finding code across your repositories in Bitbucket just got a major upgrade. We’ve rolled out code search in open beta for Bitbucket Cloud: a faster, more integrated search experience built to help you find code across your workspace without interrupting your workflow. For many developers, search is one of the fastest ways to explore an unfamiliar codebase, investigate an incident, audit API usage, or scope a refactor.

How is the SaaS Market Performing in 2026?

Software as a Service (SaaS) dominates corporate technology purchases in 2026. The cloud powers communications, finance, customer management, analytics, cybersecurity, HR, and more. Software spending is soaring, but purchasers choose value-based subscriptions. Business conditions affect SaaS enterprises. Higher costs, shifting technology spending, mergers, and corporate shutdowns limit demand but also create opportunities. A company shutdown 2026 report might cover software spend, customer retention, and investment trends. Gartner anticipated $1.47 trillion in software spending in July 2026, up 15.5% from July 2025.

How Pick-and-Pack Accuracy Impacts Customer Satisfaction

Customers may never see what happens inside a warehouse, but they experience the results of every fulfillment decision. When the correct product arrives in the expected quantity and condition, the process feels simple. When something is missing, incorrect, or damaged, that same process can quickly become frustrating.