Operations | Monitoring | ITSM | DevOps | Cloud

Web Performance of the Top 50 E-commerce/Retail Sites in 2021

Many factors have led to the massive increase of online retail sales in 2020 and 2021, including the increasing reliance of online activities from COVID-19. To put the growth into perspective: in 2017 when we last reported on web performance for the world’s leading retail sites, the industry generated around $2.2 trillion in revenue. In 2021, global e-commerce sales are expected to hit $4.921 trillion.

Unboxing BusyBox - 14 new vulnerabilities uncovered by Claroty and JFrog

Embedded devices with limited memory and storage resources are likely to leverage a tool such as BusyBox, which is marketed as the Swiss Army Knife of embedded Linux. BusyBox is a software suite of many useful Unix utilities, known as applets, that are packaged as a single executable file. Within BusyBox you can find a full-fledged shell, a DHCP client/server, and small utilities such as cp, ls, grep, and others.

New report: Ransomware continues to rise. Here's how to get ahead of it.

Ransomware experienced a stunning surge in prevalence and sophistication throughout the pandemic. Threat actors capitalized on a frequently shaky transition to a remote, digital business landscape. With so many businesses prioritizing basic functionality over proactive security, vulnerabilities have been unprecedented – and very much exploited.

AWS Database Types - Aurora vs DynamoDB vs RDS - How do they compare?

In this blog, we describe the different types of AWS’ managed databases and their various features and merits. By the end of the blog, you should have better information to choose the right AWS database that would match your application’s needs.

How to choose between AWS RDS and EC2 Hosted Database?

You’ve decided to migrate your applications from on-premises to AWS and are considering what cloud services are available that suit your needs the best. When you are migrating an application that uses a relational database backend (RDBMS) such as Oracle, MySQL or SQL Server to the cloud, the question of RDS vs EC2 will inevitably surface.

Game Launches Should Be Exciting for Your Players, Not for Your LiveOps Team

The moment of launching something new at a game studio (titles, experiences, features, subscriptions) is a blockbuster moment that hangs in the balance. The architecture—distributed and complex, designed by a multitude of teams, to be played across a variety of devices in every corner of the world—is about to meet a frenzy of audience anticipation, along with the sky-high expectations of players, executives, and investors.

Kubernetes Application-Level API

The Kubernetes API is the front end of the Kubernetes control plane and is how users can interact with their clusters. In essence, it’s the interface used to manage, create, and configure the cluster and the state of objects. Using a standard API, Kubernetes allowed teams to focus on constructs and consume infrastructure across different providers.

What do Top-Performing IT Organizations do Differently Than the Rest of Us?

The whole point of monitoring and managing your IT services is to ensure that they’re able to keep business services available and responsive to customer demands. But how do you actually quantify the return on investment you get from your IT performance management solutions? Digital Enterprise Journal set out to answer that question in its new research study, The Total Business Impact of IT Performance.

How Playbooks improve customer service delivery, agent productivity

We all know one bad experience can impact a customer’s perception of—and even willingness to deal with—an organization going forward. That’s why so many companies, in virtually every industry, have made investing in customer experience (CX) a top priority, according to ResearchAndMarkets.com. The problem is, for any given organization, there are a number of customer service processes along the entire life span of an interaction that need to be looked at and made great.

The Future of Private Addresses: Goodbye NAT, Hello IPv6

When the internet was first developed, the IP addressing scheme was IPv4. This addressing scheme worked really well for about 25 years. After all, it had about 4 billion host addresses. But as the internet grew, we started to see that this was just not going to be enough. Now we have an entire infrastructure that was built on IPv4. While IPv5 addresses have been exhausted, we’ve used band-aid solutions to keep the internet growing.