Operations | Monitoring | ITSM | DevOps | Cloud

Integrating AI into Your Business Website

Let's start with the most obvious entry point: chatbots. These little text-box gremlins can handle customer queries, book appointments, suggest products, and provide support 24/7 without ever asking for a lunch break. They're not just helpful, they're expected. But make sure they don't sound like a malfunctioning toaster. The best chatbots are conversational, helpful, and a little bit charming. Think less "HAL 9000" and more "friendly guide who actually listens."

F5 Monitoring on Microsoft SCOM

As part of a recent customer project, we developed a custom F5 Management Pack for Microsoft System Center Operations Manager (SCOM). This bespoke solution enables IT operations teams to monitor the performance, availability, and health of F5 infrastructure directly within the SCOM environment. It provides deep visibility into key metrics, helping ensure application delivery remains stable, secure, and efficient.

Prometheus and CloudWatch Integration for AWS Metric Collection

The Prometheus CloudWatch exporter pulls AWS CloudWatch metrics into your Prometheus setup, giving you a unified view of your infrastructure alongside application metrics. If you're already running Prometheus and need visibility into AWS services like EC2, RDS, or Lambda, this exporter handles the integration without forcing you to switch monitoring stacks.

Common Drupal deployment pitfalls and how cloud automation fixes them

Deploying a Drupal 10 or Drupal 11 application can feel like walking through a minefield of potential problems. Even a well-built Drupal site can stumble during deployment due to a few common pitfalls. For IT managers and technical project leads, understanding these pitfalls—and how cloud automation can solve them—means fewer late-night emergencies and smoother launches.

How to detect vulnerable GitHub Actions at scale with Zizmor

As we previously reported on April 26, 2025, we had a security incident via an insecure GitHub Action and we have since published a post-incident review. We have confirmed that there has been no code modification, unauthorized access to production systems, exposure of customer data, or access to personal information.

Improve SLO accuracy and performance with Datadog Synthetic Monitoring

SLOs are key for improving user satisfaction, prioritizing engineering projects, and measuring overall performance. Given the important role that SLOs play in determining organizational benchmarks, teams need to ensure that SLO metrics—also called service level indicators (SLIs)—are reported accurately and maintained consistently within an acceptable range.

Elastic Cloud Serverless now generally available on Microsoft Azure

Elastic Cloud Serverless provides the fastest way to start and scale security, observability, and search solutions — without managing infrastructure. Today, we are excited to announce the general availability of Elastic Cloud Serverless on Microsoft Azure — now available in the EastUS region. Elastic Cloud Serverless provides the fastest way to start and scale security, observability, and search solutions without managing infrastructure.

Elastic's journey to build Elastic Cloud Serverless

Stateless architecture that auto-scales no matter your data, usage, and performance needs How do you take a stateful, performance-critical system like Elasticsearch and make it serverless? At Elastic, we reimagined everything — from storage to orchestration — to build a truly serverless platform that customers can trust. Elastic Cloud Serverless is a fully managed, cloud-native platform designed to bring the power of Elastic Stack to developers without the operational burden.

Getting Started with Puppet Infra Assistant: A Complete Guide

Managing today's complex enterprise infrastructure presents significant challenges — from siloed data and steep learning curves to time-consuming troubleshooting. As the pace of business accelerates and infrastructure demands grow, these obstacles are increasingly difficult to overcome. That’s why we built Infra Assistant, a new AI capability in Puppet Enterprise Advanced, powered by Perforce Intelligence.