Operations | Monitoring | ITSM | DevOps | Cloud

Developer self-service pipelines fail most often at the handoff between resource provisioning and production deployment. A service catalog might let developers scaffold a new microservice in seconds, but if they still need to file tickets to wire up CI/CD, provision environments, or update deployment configurations, the value proposition collapses. The friction reappears exactly where velocity matters most: the path from code commit to running production workload.

Automated incident response means the platform captures the timeline, key events, and decisions as an incident unfolds, instead of a human reconstructing them afterward. Runbooks fire the instant an incident opens: channel created, bridge spun up, Jira and ServiceNow tickets filed, all within seconds. The AI Scribe Agent joins the video bridge on its own and listens to chat, pulling key events out of both the talking and the typing.

This guide shows platform engineers how to evolve beyond basic service catalogs into golden paths that drive real developer adoption. Learn proven patterns for building Internal Developer Platforms that deliver measurable productivity gains through streamlined workflows, self-service capabilities, and developer-friendly abstractions. Your internal developer platform golden paths launched three months ago. Adoption sits at 11 percent. The service catalog has 247 entries, half of them outdated.

Resilience Testing (RT) Agents scan your CD pipelines and Kubernetes workloads for resilience risk before it reaches production, then generate and run the chaos experiments or load tests needed to confirm it.

This article explores how Harness Internal Developer Portal accelerates continuous delivery by providing self-service workflows, standardized deployment pipelines, and unified service catalogs. Discover how platform engineering teams use IDP to reduce deployment friction, improve developer velocity, and achieve operational excellence across the software delivery lifecycle. Why does achieving continuous delivery excellence feel like pushing water uphill when you already have CI/CD pipelines in place?

This guide explores outcome-based metrics for measuring Internal Developer Portal success without invasive developer tracking. Learn which KPIs demonstrate ROI—from deployment frequency to MTTR—while building trust and improving developer experience through privacy-respecting analytics. Your executive team wants to see measuring IDP success in numbers, but the moment you start tracking individual developer keystrokes, you've already lost the trust that makes the platform worth building.

Vulnerabilities used to move at human speed. A researcher found one, disclosed it, and defenders had days - sometimes weeks - to respond before it was weaponized in the wild. That window is gone. According to the Edgescan 2026 Vulnerability Statistics Report, it still takes an average of 55 days to fix a vulnerability - but the Zero Day Clock shows attackers going from disclosure to first exploit in as little as 6 hours.

TLDR: When you work in Harness AI Chat, your work doesn't stop at Harness. Your pipelines live here, but the change you actually need to make might be a YAML file in GitHub, a Jira ticket, or a Confluence doc. So we built an MCP Gateway inside Harness that lets AI Chat reach those third-party apps for you: safely, under Harness's own access controls and secrets, and without dropped sessions across our distributed fleet. This is the story of what we built and why.

A software delivery platform is an integrated system that manages every stage of moving software from a code commit to production: continuous integration, continuous delivery, security, and the feedback loops in between. It treats delivery as one governed lifecycle instead of a chain of disconnected steps.

DevOps is a culture and practice that gets development and operations teams to collaborate, automate, and ship software faster and more reliably. Platform engineering is the discipline that builds the internal tooling and self-service infrastructure that makes those DevOps practices repeatable at scale. Put simply: DevOps is the goal; platform engineering is one of the most effective ways to reach it across many teams. Your developers are shipping code faster than ever.