Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Your Opsgenie Migration is the Path to Proactive Reliability

With the Opsgenie end-of-life deadline (April 5, 2027) fast approaching, you're facing a critical choice: Do you truly need to move your dedicated Incident Response workflow into the complexity of Jira Service Management (JSM) or Compass? If your current process is a reactive treadmill—plagued by alert fatigue, lost context, and constant non-critical paging—the mandated move risks replacing one chaotic toolset with another complex ITSM solution. View this not as a burden, but as a chance to build a standardized, human-centric workflow that solves your biggest pain points and transforms your response from chaos to control.

From Zero Tickets to High-ROI: AI + DEX in 2026 (w/ Samuele Gantner and Vedant Sampath)

Kicking off 2026, Tim and Tom welcome Nexthink Chief Product Officer Samuele Gantner and first-time guest CTO Vedant Sampath for a candid “three pillars” deep-dive on enterprise AI. They explore how AI is reshaping product and engineering: new tooling, new development cycles, and the shift from deterministic software to probabilistic agents—plus the critical role of evals, benchmarks, guardrails, and performance. Then they unpack Nexthink’s three-pillar framework.

What is OTLP and How It Works Behind the Scenes

If you have worked with observability tools in the last decade, you have likely managed, and been burnt by, a fragmented collection of tools and libraries. Each observability signal required its own tool, data formats were incompatible and had little or no correlation. For example, log records would not link to traces, meaning you had to guess which traces led to which events. The OpenTelemetry Protocol (OTLP) solves this by decoupling how telemetry is generated from where it is analyzed.

Website Monitoring: What, Why, and Best Practices

In modern times where digital presence dictates business success, understanding website monitoring is no longer optional, whether you run an e-commerce store, SaaS platform, or enterprise website it’s a fundamental pillar of modern operations. Even a few minutes of website downtime can result in lost revenue, damaged credibility, and frustrated users.

2026 observability trends and predictions from Grafana Labs: unified, intelligent, and open

After a decade of dashboards, alerts, and ever-expanding telemetry pipelines, observability is changing. No longer just the domain of engineering, the most innovative organizations are extending observability to all areas of the business to better understand system behavior, emerging risks, and customer impact. At the same time, rising cloud costs and increasing complexity are forcing organizations to be more intentional about what they observe and why.

Troubleshoot faster with the GitLab Source Code integration in Datadog

Developers and SREs who rely on GitLab to develop their services often face significant friction when troubleshooting errors or fixing issues that degrade code quality. To understand the context of a problem, they resort to tab-hopping between observability tools and GitLab, connecting stack traces, spans, and profiles back to the right files and commits.

Office 365 Synthetic Monitoring for Availability & SLA Validation

Microsoft Office 365 underpins daily work for millions of organizations. Email, collaboration, document sharing, identity, and meetings all converge into a single dependency that employees implicitly assume will “just work.” When it doesn’t, productivity halts immediately and visibly. Microsoft publishes service health dashboards and backs Office 365 with formal SLAs. On paper, availability is measured, tracked, and contractually enforced.