Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Honeycomb Observability Day SF - Kesha Mykhailov, Fin.ai: Human-Centric Observability in AI Systems

Empathy is one of the superpowers of modern teams, especially when building tools that interact with humans. This talk by Kesha Mykhailov tells the story of Fin, Intercom's Customer Support agent, and how they transformed their approach to Fin's.

Sending beers all across Belgium, a throwback to how we named Oh Dear

We're obviously a little biased, but we believe we have one of the best website monitoring tools on the market today, leading in features compared to our competitors. We've already tried a variety of marketing techniques to promote our service, but none really had the impact we were looking for. Maybe we're better at actually building good software than we are at marketing it? Or are we trying what everyone else is also doing, thus making it all harder?

Agentic AIOps in Action: LogicMonitor, IBM, and Red Hat Deliver Self-Healing IT

Your most skilled engineers shouldn’t be spending nights and weekends piecing together root causes of outages. Yet many organizations still rely on manual incident response across sprawling hybrid and multi-cloud environments. The result: slower resolution times, frustrated customers and lost revenue that can reach up to $1 million per hour according to IDC. At LogicMonitor, we believe the answer isn’t just better monitoring. It is systems that can heal themselves.

A closer look at Grafana k6 browser: alignment with Playwright, modern features for frontend testing, and what's next

Over the years, we’ve seen our community embrace Grafana k6 browser as a key component of their frontend testing strategies. By helping collect frontend web vitals, capture custom metrics, and simulate user actions like clicking buttons or completing forms, the module offers teams a deeper understanding of performance and availability from their end users’ point of view.

Inside the InfluxDB 3 Plugin Ecosystem

Companies today face growing pressure to manage and analyze massive flows of time series data, from IoT sensors to cloud-native infrastructure. Storing this information is relatively straightforward. The greater obstacle is keeping it useful and consistent while balancing a wide range of tools and modern technology platforms that continue to evolve.

What the 2025 DORA Report Teaches Us About Observability and Platform Quality

The 2025 DORA State of AI-Assisted Software Development Report delivers a critical insight for technology leaders: AI is fundamentally an amplifier, not a solution. It magnifies the strengths of high-performing organizations with robust observability while exposing the dysfunctions of struggling ones. For organizations that have rushed to adopt AI coding assistants all while expecting immediate productivity gains, this finding demands a strategic pivot.

When BGP becomes UX: The inside story of a SaaS routing decision gone wrong (or right)

Most operations teams trust their green dashboards. If the internal monitoring says everything is healthy, the app must be fine, right? But as the Internet keeps proving, what’s green inside the firewall can look red for customers outside of it. Sometimes, a single change in how web traffic moves can suddenly slow logins, disrupt websites, or hurt business results, even if everything looks fine inside.

September 2025 - Early Warning Signals

In September 2025, StatusGator Early Warning Signals identified dozens of outages across cloud, fintech, and education platforms. Many of these incidents were detected before providers acknowledged them — and in some cases, without any acknowledgment at all. We’ve highlighted several of the most significant outages as featured incidents, followed by a list of additional disruptions reported throughout the month.